Resolving a conversation allows you to remove it from the main Inbox into a special 'Resolved' segment.
This is a handy way of removing conversations from your Inbox which no longer require your attention.
Resolved conversations:
Can still be viewed on Hospitable
Manual replies can still be sent from the Inbox
Automated scheduled messages from Hospitable will continue to send accordingly
Will automatically unresolve:
When a new message is received from the guest
When the status of a reservation changes on that conversation
To mark a conversation, or multiple conversations as Resolved:
Open the Inbox
Select the conversations which you wish to resolve using the checkboxes to the left of each item
Click the 'Resolve' button in the floating panel at the bottom of the screen
To view Resolved conversations:
Open the Inbox
Click on the 'Resolved' segment under 'Status' in the sidebar
To Unresolve conversations:
Open the 'Resolved' segment on the Inbox following the steps above
Select the conversations which you wish to unresolve using the checkboxes to the left of each item
Click the 'Unresolve' button in the floating panel at the bottom of the screen