Are your listings merged?
Merging properties lets Hospitable know that the listings belong to the same physical property, and that the calendars can be synced.
Where did you make changes?
While manual updates to your Hospitable calendar are always pushed to all listings immediately, changes made on your lead listing's calendar are picked up during our regular 4.5-hour syncs.
If you recently made a change on your lead listing's calendar, it can take up to 4.5 hours for us to detect that change.
Are you using dynamic pricing software?
In addition to setting pricing, most dynamic pricing solutions also adjust availability settings like minimum night stay. Any manual edits you make in Hospitable may be overridden by new instructions from your dynamic pricing integration.
Do you have an imported iCal?
Imported iCals can cause unexpected blocks on your calendar. If you wish to use an iCal as a backup, you'll want to make sure to use your Hospitable property iCal.
Vrbo Only
Do you have a Property Management Software?
If you use a PMS on Vrbo, Hospitable will be unable to make changes to your Vrbo calendar. You can read more about those limitations here.
Is your property listed?
We cannot make changes to an unlisted Vrbo listing. You will need to make the listing active before we can sync availability to your Vrbo calendar.
Is Vrbo your lead listing?
Hospitable detects availability data from Vrbo if it is your lead listing.
While manual updates to your Hospitable calendar are always pushed to all listings immediately, changes made on your Vrbo lead listing's calendar are picked up during our regular 4.5-hour syncs.
If you recently made a change on your Vrbo calendar, it can take up to 4.5 hours for us to detect that change.
Is availability sync enabled?
In order for us to push availability from your Vrbo lead listing to your other listings, you will need to enable availability sync.
If availability sync is disabled, your Hospitable calendar will show the pricing from your Vrbo calendar (minus any markup fees), but these rates will not be pushed to your other listings.
Airbnb Only
Do you have another connected software?
Even if they don't appear to be active, connected software can make changes to your calendar. If you don't see what you expect on your calendar, you can check for and remove connected software by going to Airbnb > Click on your Profile Picture > Account > Privacy & sharing > Services.
Do you have availability rules or a custom rule set?
Rulesets on Airbnb can override Hospitable's changes. If your availability doesn't appear as you'd expect, you'll want to check on any existing rule sets.
Booking.com Only
Do you have more than one rate plan?
Hospitable cannot communicate with child rate plans or secondary parent rate plans. You can set your primary rate plan by going to Properties > Click on the property > Pricing. You'll want to ensure that any other rate plans follow the availability of the selected parent.