Hospitable's Metrics allows you and your team to monitor the health of your properties, view raw financial data in one place, and more.
Features
Statistics and charts to monitor the health of your rentals
Raw financial data by reservation
Granular filtering and financial data column selection
Save filtered dashboards as “views” for easy access later
Create public links for saved views to share financial data without the need to log in
Video Walkthrough
Metrics Elements
Filter Data and Save or Send Customized Views
Filter Data
Use filters to view the information you wish to include.
+Filter
Exclude / include certain categories of reservations from your KPIs and from the raw financial data that's sent in an export
+Columns
This allows you to select to include more or less columns to view or export.
Views
Saving a view allows you to save all filters and column selections to easily access that same view later
Save Filtered View
Select Save to save and name a view, which will be available to view later. You can also select to create a public link to access the view at this time or at any point later.
Select Views
Select Views to see all of your available views, create/copy/revoke public links, and delete the views. If a view is currently applied, you can select the name to open the full list of views.
This option becomes available once the first view is saved.
Share a Public Link to your Filtered Dashboard
You can create public link to any saved view at the time it's created, or later in the Views selection.
These public links can be shared with anyone and display live data for only the selected filters and columns, and access to the link can be revoked at any time.
See an example of the public dashboard view here.
View Reports
The Metrics section contains 4 different types of exports to help with your reporting. All exports are downloaded as a .csv excel file, and can be further manipulated within the downloaded document.
Types of Reports & Exports
This export has the full guest and financial details for every confirmed booking for Airbnb, Vrbo, Booking.com, and manual reservations, allowing you to view the health of your properties for the selected time frame and see how it compares to the previous time period.
Key Performance Indicators
KPI | Definition | Calculation |
Total Revenue | Revenue for all reservations including past and expected payouts, pass-through taxes, and fees. All filter selections apply. | Sum of payouts for all included reservations |
Reservations | All reservations. All filter selections apply. | # of reservations |
Rev. per Reservation | Average revenue per reservation, including all past-through taxes and fees. All filter selections apply. | Sum of revenue for all reservations / by reservation count |
Avg. Nightly Rate | Average nightly rate across all reservations. All filter selections apply. | All nights for all selected reservations / sum of all base amounts
base amount = total room cost without fees or taxes |
RevPAN | Average revenue per night across all nights available for booking.
All filter selections apply. | Sum of revenue for all reservations / all nights available for booking |
Occupancy: Available nights | The average occupancy rate of all nights booked divided by total nights available to be booked across all properties.
Reservation status, platform, & currency do not apply. | # of currently booked nights / all nights available for booking within the selected timeframe |
Occupancy: All nights | The average occupancy rate of all nights booked divided by total nights selected across all properties.
Reservation status, platform, & currency do not apply. | # of currently booked nights / all nights within the selected timeframe |
Unavailable nights | Number of nights that are unavailable for booking.
Reservation status, platform, & currency do not apply. | # of nights unavailable for booking for all properties in the timeframe (does not include booked nights) |
Booked nights | Number of nights with an accepted booking.
Reservation status, platform, & currency do not apply. | # of nights with an accepted booking |
Avg. Length Of Stay | Average length of stay across all accepted bookings.
Reservation status, platform, & currency do not apply. | total of all booked nights / # of bookings |
Exports all of your Airbnb reviews allowing you to perform more in-depth data analysis on your guest experience.
3. Tasks export
An overview of all past and upcoming tasks, helping you manage your personnel and payroll.
4. Taxes export
The tax export gives you visibility into the amount of each tax type that is collected on your properties. We'll prepare two types of reports whenever you export tax data: Summary and Detailed
View all taxes summarized by tax or for each reservation.
Key Performance Indicators
KPI | Definition |
Total Taxes | The sum of all taxes for accepted reservations |
Pass-through | Tax amounts that were not collected or paid by the channel |
Channel Remitted | Taxes that are collected and paid on your behalf by the channel |
Export & Send Data
Send Reports Via Email
This allows you to send a .csv with all of your raw financial data. These can be sent with or without your KPIs, and as a single .csv or broken into separate files for each property.
Earlier Exports
You can view / redownload all of your, and your secondary users, exports in this tab.