Hospitable is an Official Airbnb Integration Partner
Our integration provides secure, reliable connectivity with your Airbnb account. With our official Airbnb integration, you can:
Message guests in real-time from the Hospitable inbox
Review your guests
Manage your listing details and setting
Manage calendar pricing and availability (with PMS connection only)
Manage availability rules (with PMS connection only)
Invite co-hosts to connect directly to your Hospitable account
Using Other Software Alongside Hospitable
Only connect to one property management software at a time
Since Airbnb only allows one software provider to be the single source of truth on your calendar, Hospitable offers a limited connection for hosts who want to use Hospitable for messaging in addition to other software.
If you're using Hospitable alongside another property management software provider, you can use Hospitable in a limited capacity. Read more about that here.
An Airbnb account can only be connected with one Hospitable account at a time! It is not possible to manage some listings on the Airbnb account on one Hospitable account and the rest on a different Hospitable account!
Manage automated messaging and prevent duplicate messages
Automated messages are enabled on Hospitable by default if you choose the "Jumpstart" onboarding option during your Hospitable account setup. This could cause a duplicate message if you already have messages configured with other software connected to your Airbnb account, or if you have automated messages set up on Airbnb.
Automated messaging is one of the strongest features of our system, and we recommend configuring your Hospitable messaging and then disabling your automated messages on any other systems.
Cohosted Airbnb Accounts
Hospitable supports all Airbnb accounts, whether they are primary hosts or co-hosts.
🚨 Note: Airbnb requires the listing admin account to be connected to the same property management software (PMS) as the co-hosted listing in order for the connection work as expected. If you only connect the co-hosted listing to a PMS like Hospitable, guest messaging and calendar syncs will not work as expected! Learn more about Cohosted accounts here.
Sending Messages From a Cohosted Account
You can send messages from a cohosted account!
You can find instructions for setting this up here.
Airbnb Security Deposits
We are unable to charge your guests for the security deposit, and Airbnb no longer incorporates this into the total charged to the guest. It must be taken as an offline payment. The offline deposit requirements will still be communicated during the guest's booking process on Airbnb.
You can find more details, including instructions for setting this up, here.
Host-Only Service Fee
Airbnb enforces a host-only fee of 15.5% fee for accounts connected to any third-party property management software.
If your service fee changes when connecting to Hospitable, consider adjusting your markup rates. For more information, see Split fees versus Host-only fee.
Hospitable Safety for My Airbnb Account
Security is paramount to our business, as it is for yours. We have designed a system that protects your booking channel credentials, which is detailed on our data security page.
If needed, it is always possible to void the token by changing your password directly on the booking channel.