Our integration provides secure, reliable connectivity with your Airbnb account. With our official Airbnb integration, you can:

You can read more about expected changes when you connect your Airbnb account using our upgraded PMS connection with Airbnb, including potential changes to service fees here.

Since Airbnb only allows one software provider to be the single source of truth on your calendar, Hospitable offers a limited connection for hosts who want to use Hospitable for messaging alongside other software.

If you're using Hospitable alongside another property management software provider, you can use Hospitable in a limited capacity. Read more about that here.
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Automated messages are enabled if you choose the "Jumpstart" onboarding option during your Hospitable account setup. This could cause a duplicate message if you already have messages configured with your existing software.

Since automated messaging is one of the strongest features of our system, we suggest configuring your Hospitable messaging and then disabling your automated messages on any other systems.

Hospitable supports all Airbnb accounts, whether they are primary hosts or co-hosts.

You can send messages from a cohosted account!

You can find instructions for setting this up here.

We are unable to charge your guests for the security deposit, and Airbnb no longer incorporates this into the total charged to the guest. It must be taken as an offline payment. The offline deposit requirements will still be communicated during the guest's booking process on Airbnb.
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You can find more details, including instructions for setting this up, here.

Airbnb requires a host-only fee configuration of 15% fee for accounts connected to any third-party property management software, unless most of the listings are in the USA, Canada, the Bahamas, Mexico, Argentina, Taiwan, or Uruguay. If this applies to you, you should expect your service fee configuration to be affected when connected via PMS to Airbnb.

You can check your service fee configuration in your Airbnb Account settings > Payments and Payouts > Service fee tab, though hosts in some regions may not have visibility on their service fee configuration.

If your service fee changes, consider adjusting your markup rates. For more information, see Split fees versus Host-only fee.

Security is paramount to our business, as it is for yours. We have designed a system that protects your booking channel credentials, which is detailed on our data security page.

If needed, it is always possible to void the token by changing your password directly on the booking channel.