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Secondary Access to Direct

Provide access to secondary users to manage your Direct Site and bookings

Dawn Ginie Santoyo avatar
Written by Dawn Ginie Santoyo
Updated over 3 months ago

We understand that managing your bookings and your site may not always be a one-man job, you can provide access to your secondary users to help you manage Direct.

Direct Site

Self-Hosted Sites

The embed codes to add the Direct calendar widget and set up the multi-property search on your self-hosted site is found on Direct. You can add Direct Permission alone to your secondary user to gain access to this.

Hospitable Site

A user requires access to Direct and Properties to be able to manage your Hospitable site and contents. The details for your Hospitable site are pulled from Airbnb which can be managed from Properties>Details. You can give access to selected properties or all of them based on your needs.


Payout History and Payout Methods

To show and share your Direct financial data to your secondary users, you can enable the Display Financial Data. You may need to provide Inbox access for a user to review the bookings associated with a payout. This will also allow them to accept and deny bookings as they come and manage the bookings (alter and cancel).

Optional Permissions

Feature

Function

Inbox

Access to the inbox to message guests and accept or decline bookings.

Display and allow input of notes that can be shown on the conversation page and on the Calendar when a reservation is selected.

Guest Experience

Full access to Guest Experience

Add / edit / view: review rules, messaging rules, custom codes, canned responses, and message logs.
(This allows a user to edit upcoming scheduled messages.)

Operations

Full access to Operations

Add / edit / view: task rules, teammates, notification rules, and log.

Tasks

View tasks associated with Properties they have access to in the Properties Scope

**Tasks can still only be assigned to Teammates added in the Operations section**

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