Hospitable.com

Review and respond to pending Direct booking requests in Hospitable

Accept or Reject a Booking Request

Update dates, pricing, or guest details for an accepted Direct booking in Hospitable

Alter a Direct Booking

Cancel a Direct booking in Hospitable and understand what happens to the reservation, dates, and payments

Cancel a Direct Booking

How to send money and make ad-hoc requests for money for Direct bookings.

Send or Request Money

Understand what each Direct booking status means and what action is required from you or your guest

Direct Booking Statuses

Understand how the Guest Portal works for Direct bookings, including guest messaging, payments, required tasks, and reservation management.

Guest Portal for Direct Bookings

Learn how to send, receive, and manage reviews for Direct bookings

Managing Guest Reviews for Direct Bookings

Learn what emails your guests receive, how they differ, and what you can and cannot control

Understanding Guest Email Communication for Direct Bookings

Understand how to view, update, and manage Direct bookings in Hospitable

Managing Direct Reservations

How refunds work for OTA reservations (Airbnb, Vrbo, Booking.com) — who processes them, where to request them, and what Hospitable can and can't do.

Refunds for Airbnb, Vrbo, or Booking.com Reservations

Dawn Ginie Santoyo

Andrew Schorr

Update, cancel, or adjust existing Direct bookings, and understand what happens after changes are made.

Manage Reservations

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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