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Hospitable Direct Site Reviews

Understand how and what reviews are shown on your Direct Site.

Dawn Ginie Santoyo avatar
Written by Dawn Ginie Santoyo
Updated this week

We understand that reviews are important in gaining trust to your site. We now collect and display reviews from Airbnb and Direct booking guests if they meet the following conditions.

  • Reviews with a minimum of 30 words

  • 5-star reviews with the most words in positive context*

  • Most recent review

We show a maximum of 2 reviews per property and there is no way to control which reviews are shown. This applies to all Hospitable Direct sites and cannot be disabled.

*We use AI to filter good content reviews for prioritization

Which part of the site are the reviews shown?

  • Home Page (for Multi-property sites)- under the Hero Image

  • Property Pages - above the property location

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