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Getting Started with the Tasks App

Learn how to join the Tasks App, complete your onboarding, and start using the app to manage your assigned jobs.

Written by Dawn Ginie Santoyo

Welcome to the Tasks App! If your host has invited you to join their team, you'll receive an email invitation to create your account and complete your onboarding.

During onboarding, you'll choose your preferred language, tell us about your cleaning experience, complete a short training course, and set up your account before accessing the app.


Access Hospitable Tasks

When your host invites you to join Hospitable Tasks, you'll receive an email invitation.

The invitation explains what you can do in the Tasks App, including:

  • Accept or decline upcoming jobs.

  • View task details, instructions, and access codes.

  • Upload photos.

  • Report issues while completing a job.

  • Receive payments for completed work, if your host uses Hospitable payouts.

To begin onboarding:

  1. Open the invitation email.

  2. Select Access Hospitable Tasks.

  3. Follow the prompts to create your account.

An invitation email from Hospitable with the Accept invitation button highlighted.

If you've already accepted your invitation, simply sign in using the email address associated with your account at tasks.hospitable.com.


Complete your onboarding

After opening the invitation, you'll be guided through a short onboarding experience.

During onboarding, you'll:

  • Choose your preferred language (English, Spanish, Portuguese, French).

  • Tell us about your cleaning experience.

  • Complete the Hospitable Cleaning Standards course.

  • Create your account.

  • Verify your email address.

Complete each step before signing in to the Tasks App.

The onboarding screens for Hospitable Tasks, including language selection, cleaning experience, and the Cleaning Standards course.


Sign In to the Tasks App

After completing onboarding, you can sign in whenever you need to access your jobs.

  1. Enter the email address or phone number associated with your account.

  2. Request a verification code.

  3. Enter the six-digit code to sign in.

You don't need a password.

Verification codes expire after 15 minutes. If your code expires, request a new one.

If you don't receive a code, check your spam or junk folder for email verification, confirm you're using the correct contact information, or request another code.

If your email address or phone number needs to be changed, contact your host.


Save Hospitable Tasks to Your Device

Hospitable Tasks runs in your web browser, but you can save it to your phone's home screen for quicker access.

Once added, it behaves much like a mobile app, making it easy to open and manage your jobs while you're on the go.

On iPhone

  1. Open tasks.hospitable.com in Safari.

  2. Open the Share menu.

  3. Select Add to Home Screen.

  4. Confirm to add the shortcut.

On Android

  1. Open tasks.hospitable.com in Chrome.

  2. Open the browser menu.

  3. Select Add to Home screen or Install app, depending on the option displayed.

  4. Confirm to add the shortcut.


Set up your task payout method

If your host pays teammates through Hospitable, you'll be prompted to add your payout information.

Follow the on-screen instructions to set up your payout method so you can receive payments for completed tasks.

You can update your payout method at any time from the Payouts tab.

Setting up a payout method is only required if your host uses Hospitable to pay teammates.


Save Hospitable Tasks to your device

Hospitable Tasks runs in your web browser, but you can save it to your phone's home screen for quicker access.

Once added, it behaves much like a mobile app, making it easy to open and manage your jobs while you're on the go.


Explore the Dashboard

After signing in, you'll arrive at the Dashboard, where you can quickly view important information about your work.

Depending on your host's settings, your Dashboard may include:

  • Upcoming and assigned jobs.

  • This month's earnings.

  • Your overall Cleanliness Score.

  • Recent guest cleanliness reviews.

  • A link to view all of your guest reviews.

Guest cleanliness reviews help you understand how guests rated the cleanliness of the properties you've cleaned.

Guest cleanliness reviews are only available if your host shares them through the Tasks App.

The Tasks App Dashboard displaying upcoming jobs, monthly earnings, the Cleanliness Score, and a recent guest cleanliness review.


Navigate the Tasks App

Use the navigation bar at the bottom of the app to access different areas.

Dashboard

View your upcoming jobs, monthly earnings, cleanliness score, and recent guest reviews.

Jobs

View your assigned tasks, complete checklists, upload photos, report issues, and mark jobs as complete.

Messages

Communicate with your host about your assigned jobs.

Payouts

Track your task payouts, review your payout history, and manage your payout method.

Account

Manage your account settings and preferences.

The Tasks App navigation bar with the Dashboard, Jobs, Messages, Payouts, and Account tabs.



Work for Multiple Hosts on Hospitable

If you work for multiple Hospitable hosts, you can manage their assignments in one Tasks App account when each host invites you using the same email address.

When hosts use the same email address:

  • Jobs from different hosts appear together in your Jobs tab.

  • Each job identifies the host and property.

  • Payouts are tracked separately for each host.

  • You don't need to switch between hosts.

If hosts invite you using different email addresses, you'll need to sign out and sign in with the appropriate email address to access each account.

To use one account, ask your hosts to update your teammate profiles to the same email address.

Each host manages their own teammate profile. One host cannot update your information or assignments for another host.


Need help?

If you experience problems accessing the Tasks App or have questions about an assigned job:

  • Contact your host if you need help with your tasks, schedule, or account access.

  • Contact Hospitable Support if you're experiencing a technical issue with the Tasks App.


What's next?

You're now ready to start using Hospitable Tasks.

When your host assigns you a job, it will appear in the Jobs tab.

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