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Overview: Tasks App

Learn how the Tasks App works for teammates, including logging in, managing jobs, messaging hosts, and tracking payouts.

Written by Pierre-Camille Hamana

The Tasks App is where teammates manage the work assigned to them by hosts in Hospitable. Teammates can view assigned jobs, accept or reject tasks, complete checklists, upload photos, message hosts, and track earnings from one place.

Hosts use Hospitable to assign and manage work, while teammates use the Tasks App to complete it.


What Is the Tasks App?

The Tasks App is a separate portal designed for cleaners, inspectors, maintenance teams, co-hosts, and other on-the-ground teammates.

Teammates use the portal to:

  • View upcoming and requested jobs

  • Accept or reject assignments

  • Complete tasks and checklists

  • Upload arrival and completion photos

  • Report issues to hosts

  • Message hosts directly

  • Track payouts and earnings

The Tasks App is available at: tasks.hospitable.com/login

The Hospitable Tasks App login screen with options to receive a verification code by email or SMS


Tasks App vs Secondary Users

Teammates and Secondary Users are different types of access in Hospitable.

Teammates

Teammates are people who complete operational work at properties, such as:

  • Cleaners

  • Maintenance staff

  • Inspectors

  • Field operators

Teammates use the Tasks App only and do not have access to your Hospitable account dashboard.

Secondary Users

Secondary Users can access the main Hospitable dashboard at my.hospitable.com.

They may have access to:

  • Calendar

  • Inbox

  • Settings

  • Reservations

  • Reports

A person can be both a teammate and a Secondary User if needed.


How Teammates Sign In

The Tasks App uses passwordless login with a verification code.

To sign in:

  1. Go to tasks.hospitable.com/login

  2. Choose email or SMS login

  3. Enter the email address or phone number connected to the teammate profile

  4. Click Send verification code

  5. Enter the 6-digit code to access the portal

Verification codes expire after 15 minutes.

The verify code step to enter the verification send to you via email

The Tasks App verification screen prompting a teammate to enter a 6-digit login code


First-Time Access

When a host invites a teammate to the Tasks App, the teammate receives an invitation email or SMS with a direct access link.

The teammate can:

  • Open the invitation

  • Click Access Hospitable Tasks

  • Sign in automatically

If a teammate has not been invited yet, the host must send an invitation from Operations → Teammates.

A teammate profile in Hospitable with the Send invite to Tasks App button highlighted


Main Areas of the Tasks App

Dashboard

The Dashboard gives teammates a quick overview of their work and earnings.

It includes:

  • Today’s jobs

  • Upcoming jobs

  • Monthly earnings summary

  • Quick access to scheduled tasks

The Tasks App dashboard displaying upcoming jobs and monthly earnings


Jobs

The Jobs section is where teammates manage assigned tasks.

Teammates can:

  • View requested jobs

  • Accept or reject tasks

  • Open task details

  • Start and complete jobs

  • Cancel accepted jobs

  • Review property information and checklists

The Tasks App Jobs tab displaying requested and accepted tasks


Messages

The Messages section allows teammates to communicate directly with hosts.

Teammates can use Messages to:

  • Ask questions about tasks

  • Report updates

  • Share information during a job

  • Coordinate scheduling or property access


Payouts

The Payouts section helps teammates track payments and manage their payout information.

Teammates can:

  • View total earnings and tips

  • See upcoming and completed payouts

  • Track payout statuses

  • Review payout transactions

  • Connect or update a payout method

Available payout statuses may include:

  • Pending

  • Scheduled

  • Paid

  • Failed

The Payouts tab only appears if the host has enabled teammate payments.

The Payouts section in the Tasks App showing payout totals, payout methods, and upcoming transactions


Account

The Account section lets teammates manage their personal settings.

This includes:

  • Updating email or phone number

  • Changing preferred language

  • Viewing connected hosts

  • Managing notification preferences


Common Questions

I can’t sign in to the Tasks App

Make sure you are signing in at: tasks.hospitable.com/login

Teammates cannot sign in at my.hospitable.com.

If you still cannot access the portal:

  • Confirm the host invited you as a teammate

  • Verify you are using the correct email or phone number

  • Check your spam or junk folder for the verification email

  • Request a new verification code


I did not receive the verification code

If you do not receive the code:

  • Wait a few minutes and try again

  • Check spam or junk folders

  • Confirm the host used the correct email or phone number

  • Ask the host to resend the invitation


I don’t see the Payouts tab

The host must enable teammate payments before payout setup becomes available.


Where do I see new task requests?

Go to the Jobs tab to see requested and assigned tasks.

If the host has enabled notifications, teammates may also receive:

  • Email reminders

  • SMS notifications

  • Push notifications


Is the Tasks App different from the teammate portal?

No. The Tasks App and teammate portal are the same system.

Teammates use the portal to manage jobs, communicate with hosts, and track payouts.

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