You can now connect your Hospitable.com account to integrate directly with your Schlage App and RemoteLock App connected smart locks. Please note that the RemoteLock app integration is coming soon...

Learn more about how the integration works and which locks we support.

Set up your lock on the Schlage or RemoteLock App

You will need to be sure your supported locks are setup and already connected to the Schlage or RemoteLock apps before connecting them to your Hospitable account.

Connect your Schlage or RemoteLock account to Hospitable

Disconnect your app from any other service that can create codes for the lock.

  • Please note that if your RemoteLock app is connected to Airbnb and you're not connecting all of those locks to us, you will only need to disconnect the Airbnb listing from the locks you intend to connect to us in your RemoteLock app.

Then, in Hospitable.com:

  1. Go to Apps

  2. Select Schlage Encode or RemoteLock depending on which app you're connecting

  3. Click on the Connect button

  4. You will be asked to match each device to your Hospitable.com properties.

  5. (Optional) Click skip If you do not want to match a device yet

Once your device is connected, and matched to a property, Hospitable will ensure that the codes for all your future guests are created. No pre-existing codes will be removed or altered.

Add the %smartlock_code% short code to your check-in message

  • Our %smartlock_code% short code is used to insert the guest's pin code in any scheduled message, or even a new reservation message, after a booking is confirmed.

  • It is recommended to send the guest their pin code close to their check-in time and not far in advance.

How to disconnect a lock or smart lock account from Hospitable

To disconnect a Lock

  1. Go to Apps

  2. Click the smartlock app you are using

  3. Click Edit next to the lock

  4. Uncheck the property or properties associated with the lock

  5. Hit Save

To disconnect the App

  1. Go to Apps

  2. Click the smartlock app you are using

  3. Click Edit next to a lock

  4. Uncheck the property or properties associated with the lock

  5. Repeat for all locks connected to that app

  6. Click Save

Need help connecting your RemoteLock app to your August or Yale accounts? Check out RemoteLock's integration article here.

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