You can now connect your Hospitable.com account to integrate directly with your Schlage, RemoteLock, SmartThings, August, and Yale app-connected smart locks.

Learn more about how the integration works and which locks we support.

Set up your lock on the Schlage, RemoteLock, SmartThings, August, or Yale App

You will need to be sure your supported locks are set up and already connected to the Schlage, RemoteLock, SmartThings, August, or Yale apps before connecting them to your Hospitable account.

Connect your account to Hospitable

Disconnect your app from any other service that can create codes for the lock.

  • If your RemoteLock app is connected to Airbnb, and you're not connecting all of those locks to us, you will only need to disconnect the Airbnb listing from the locks you intend to connect to us in your RemoteLock app.

Then, in Hospitable.com:

  1. Go to Apps

  2. Select Schlage Encode, RemoteLock, SmartThings, August, or Yale depending on which app you're connecting

  3. Click on the Connect button

  4. You will be asked to match each device to your Hospitable.com properties.

  5. (Optional) Click skip If you do not want to match a device yet

Once your device is connected, and matched to a property, Hospitable will ensure that the codes for all your future guests are created. No pre-existing codes will be removed or altered.

Add the %smartlock_code% short code to your check-in message

  • Our %smartlock_code% short code is used to insert the guest's pin code in any scheduled message, or even a new reservation message, after a booking is confirmed.

  • It is recommended to send the guest their pin code close to their check-in time and not far in advance.

How to disconnect a lock or smart lock account from Hospitable

To disconnect a Lock

  1. Go to Apps

  2. Click the smartlock app you are using

  3. Click Edit next to the lock

  4. Uncheck the property or properties associated with the lock

  5. Hit Save

To disconnect the App

  1. Go to Apps

  2. Click the smartlock app you are using

  3. Click Edit next to a lock

  4. Uncheck the property or properties associated with the lock

  5. Repeat for all locks connected to that app

  6. Click Save

Need more help? Get answers to the most frequently asked questions such as how our smart lock integrations work, when you can expect codes to be created, when notifications go out, etc. by going over the FAQs here.

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