Skip to main content

The %guidebook% Short Code: How To Share Property-Level Guidebooks With Your Guests

How to use the %guidebook% short code to automatically share property-specific guidebook links with your guests.

Emily Tunggala avatar
Written by Emily Tunggala
Updated over a month ago

Guidebooks can be added to the property detail section to share property-specific guidebooks with guests who book that property.

The %guidebook% shortcode is how you share this link with your guests in your guest messages.

Add your guidebook link to each property

  1. Log in to your Hospitable account

  2. Navigate to 'Properties' > select the property you'd like to add a guidebook link for

  3. In the sub-navigation, click 'Details'

  4. Scroll down to the 'Basics' section > 'Guidebook'

  5. In the text field next to 'Guidebook', insert your property-specific guidebook URL

  6. Repeat these steps for each property that you have a guidebook URL for

Add the %guidebook% short code to your messaging rules

  1. Navigate to 'Guest Experience' > 'Messaging rules'

  2. Select an existing messaging rule, or + Add new
    ​Note: the %guidebook% short code can only be used in messaging rules for confirmed bookings, and will not be available for inquiries or requests to book.

  3. Within your messaging rule, add the %guidebook% short code, which will be populated with that property's guidebook URL. If the property does not have a guidebook URL, it will remain blank, so make sure that all properties scoped to this messaging rule have a guidebook URL. The %guidebook% short code will contain the guidebook URL only, so it's recommended to add some context in your messaging rule to introduce what the URL is.

Did this answer your question?