Hospitable allows hosts to automate teammate payouts for completed jobs through the Tasks feature. Each teammate can have their own payout schedule, which determines how approved jobs are grouped and processed for payment.
This article explains the available payout schedules, how to configure them, and how teammate payouts are processed in Hospitable.
How Teammate Payment Schedules Work
When a teammate completes a payable job:
The task is marked as completed
The job is approved by the host, or auto-approved after 24 hours if the host takes no action
Hospitable groups the payout with other eligible jobs into a payout run
Payment is processed based on the teammate's payout schedule
Once a task is marked complete, the host has 24 hours to approve or dispute the payment. If no action is taken within that window, the payment is automatically approved, and the payout is processed.
Payout timing depends on the teammate's configured payment schedule
The Payment tab on a teammate profile in Hospitable showing payout frequency settings
Before You Start
Before configuring payment schedules:
Teammate payments must be enabled
A payout method must be connected
Teammates must be assigned payable jobs
Teammate Payout Setup
Teammates must complete payout setup before they can receive payments.
This includes:
Adding a payout method
Completing identity verification if required
If payout setup is incomplete:
Jobs may remain unpaid
Payouts cannot be processed
Available Payment Schedules
Hospitable currently supports four payout frequencies:
Per task
Weekly
Every two weeks
Monthly
The selected schedule determines when approved jobs are grouped into payouts.
Per Task
Each completed job is processed as its own payout.
This option is commonly used for:
Cleaners
Contractors
Per-job teammates
Weekly
Approved jobs are grouped into a weekly payout run.
You can choose the weekday used for payouts.
Every Two Weeks
Approved jobs are grouped into a biweekly payout run.
You can choose the weekday used for payouts.
Monthly
Approved jobs are grouped into a monthly payout run.
Monthly payouts can be scheduled for:
The 1st of the month
The 5th of the month
Frequency dropdown inside teammate payment settings showing Per task, Weekly, Every two weeks, and Monthly options
Set Up a Payment Schedule
To configure a teammate payout schedule:
Go to Operations → Teammates
Open the teammate profile
Select the Payment tab
Choose a payout frequency
Configure the payout timing if required
Click Save
When Payouts Are Processed
Hospitable processes payout runs automatically based on the teammate’s configured schedule.
The payout date shown in Hospitable is when the payout is released for processing.
Banks may take additional time to complete the transfer.
Bank processing times vary by payout provider and financial institution.
Understanding Payout Processing
After a payout run is created, it moves through several processing stages before the teammate is paid.
If a payout cannot be completed successfully, the payout may fail and require additional action.
Also see: Troubleshoot Failed Teammate Payouts
What Happens When You Change a Payment Schedule
You can update a teammate’s payout schedule at any time.
Changes apply to future payout runs. Existing funded or completed payouts are not modified.
Changing a teammate’s payout schedule does not retroactively update completed payouts.
Service Fees
Hospitable applies processing fees to teammate payouts.
The fee amount depends on:
Your Hospitable plan
The payout provider
The payout type
How They Work
The payment amount you enter when you create a task or task rule is the amount your teammate will receive. Hospitable never deducts a fee from your teammate's payout. Any processing fee is added on top of the task payment and charged to your payment method.
How the processing fee is calculated depends on your plan:
Host, Professional, and Mogul plans: You get as many free payouts per month as the number of active properties you have. After that free payout is used, additional payouts to teammates for that property incur a 1.5% processing fee (capped at $5 per payout run).
Essentials plan: There is no monthly free payout. Every payout to a teammate incurs a 2.5% processing fee (capped at $5 per payout run).
For example:
Host sets the task payment to $100:
Host / Professional / Mogul, after the free payout for that property is used: Hospitable charges your payment method $101.50. Your teammate receives the full $100. Hospitable receives $1.50.
Essentials: Hospitable charges your payment method $102.50. Your teammate receives the full $100. Hospitable receives $2.50.
See: Set Up Payment Schedules for Your Teammates for more information on how to reduce the service fees you pay
Service fees are deducted automatically and do not require manual calculation.
Essentials Plan Limitations
On the Essentials plan:
Teammates are paid per task
Custom payout schedules are not available
Weekly, biweekly, and monthly payout schedules require a Professional or Mogul plan.
Reviewing Payout Details
You can review teammate payout amounts and deductions inside:
Operations → Task Management → Payments
The teammate payout history
The Tasks App payout details
Payout details include:
Processing status
Final payout amounts after fees
A Sent to teammate indicator for each task in the run, so you can see which individual tasks were paid successfully
A Funded indicator for each task in the run, so you can see which individual tasks are fully funded via Top Up and ready to get paid.
Task payout history in Hospitable showing payout amounts and statuses
A payout run can show one status overall while its individual tasks have different outcomes. Use the Sent to teammate column to confirm which teammates have already been paid before contacting Support or paying anyone off-platform.
Key Things to Know
Each teammate can use a different payout schedule
Weekly, biweekly, and monthly schedules require eligible plans
Banks may require additional processing time after payouts are released
Changing a payout schedule does not modify completed payouts