Skip to main content

Set Up Payment Schedules for Your Teammates

Learn how to configure teammate payout schedules, understand plan limitations, and calculate service fees.

Written by Jake Shepherd

Hospitable lets you choose how often teammates receive payments for completed tasks. You can pay teammates after each task or group approved payments into weekly, every-two-weeks, or monthly payouts.

Available schedules and service fees depend on your Hospitable subscription plan.


How Payment Schedules Work

When a teammate completes a task, you have 24 hours to approve or dispute the payment.

If you take no action during that period, Hospitable automatically approves the payment.

Once approved, the payment is processed according to the teammate's configured payout schedule.

  • Per-task payments: Each approved task is processed separately.

  • Grouped payments: Approved task payments are combined into a payout run based on the selected schedule.

A task must be completed and its payment approved before it can be included in a payout. The scheduled payout date does not necessarily match the date the teammate receives the money in their bank account.


Available Payment Schedules

Hospitable supports four payout frequencies:

Schedule

How it works

Per task

Each completed and approved job is processed as a separate payout.

Weekly

Approved jobs are grouped into a weekly payout. You choose the payout weekday.

Every two weeks

Approved jobs are grouped into a payout every two weeks. You choose the payout weekday.

Monthly

Approved jobs are grouped into a monthly payout, scheduled for the 1st or 5th of the month.

Weekly, every-two-weeks, and monthly schedules require an eligible Hospitable plan. Per-task payouts do not use the monthly free-payout allowance and incur the applicable processing fee.


Plan Limitations

Available payout schedules depend on your Hospitable subscription plan.

Plan

Per-task payouts

Weekly, every-two-weeks, and monthly payouts

Essentials

Available

Not available

Host

Available

Available

Professional

Available

Available

Mogul

Available

Available

Legacy

Not available

Not available

To use teammate payments through Hospitable, your account must also be eligible for Operations payouts, including having a US-based account owner and the required payment entitlement.

Essentials plans support per-task payouts only. Grouped payout schedules are available on eligible Host, Professional, and Mogul plans.


Set Up or Change a Payment Schedule

To configure a teammate's payout schedule:

  1. Go to Operations → Teammates.

  2. Open the teammate's profile.

  3. Select the Payment tab.

  4. Choose a Frequency: Per task, Weekly, Every two weeks, or Monthly.

  5. Select the payout day if required.

  6. Click Save.

The Payment tab of a teammate profile in Hospitable showing the Frequency dropdown with Per task, Weekly, Every two weeks, and Monthly options

You can change a teammate's payment schedule at any time. Changes apply to future payout runs and do not modify payouts that have already been funded or completed.


Service Fees

Hospitable charges processing fees for teammate payouts. These fees are paid by the host and are not deducted from the teammate's payment.

Per-Task Payout Fees

Hospitable plan

Processing fee

Essentials

2.5% per task, capped at $5

Host, Professional, and Mogul

1.5% per task, capped at $5

For example, if you pay a teammate $100 per task on a Professional plan:

  • Teammate receives: $100

  • Processing fee: $1.50

  • Total host cost: $101.50

Weekly, Every-Two-Weeks, and Monthly Payout Fees

Host, Professional, and Mogul plans include a monthly allowance of free grouped payout runs.

You receive at least one free grouped payout run per month for each active property.

Your allowance may be higher if your subscription includes a greater committed property quantity or a higher minimum property count.

Once you use your monthly allowance, additional grouped payout runs incur a 1.5% service fee, capped at $5 per payout run.

Example

If you have four active properties on a Host plan, with no higher committed property quantity:

  • Your first four grouped payout runs charged that calendar month have no service fee.

  • Additional grouped payout runs that month incur the standard service fee.

  • Your allowance resets each calendar month.

The number of free grouped payouts depends on your active property count. Confirm the current allowance and plan eligibility before publishing or updating the fee examples.

Credit Card Payment Fees

If you fund teammate task payouts using a credit card, Hospitable charges a 3.9% service fee.

This fee applies to both per-task and grouped payouts funded by credit card.

Beta availability: Credit card-funded payouts are currently available to Beta users only, with a wider rollout planned over the coming weeks. The 3.9% service fee applies to all credit card-funded payouts, with no free-payout allowance.

The monthly free-payout allowance described above applies only to eligible bank-funded grouped payouts.


Payment Timing and Payout History

You can review scheduled and completed teammate payouts in Hospitable.

Go to Operations → Task Management → Payments to view payout information, including upcoming, past, and failed payout runs.

When reviewing a payout, you can check its overall status and the individual task payments included in it.

The Payments area in Hospitable showing upcoming, past, and failed teammate payout runs, including payment amounts and statuses

A payout run's overall status does not always indicate the outcome of every task payment. Check the individual task details, including the Sent to teammate indicator, when confirming whether a payment was sent.

For funding failures, unsuccessful payments, and payout troubleshooting, see: Troubleshoot Failed Teammate Payouts


Requirements for Teammate Payouts

Before teammates can receive payments through Hospitable:

  • Teammate payments must be enabled.

  • The teammate must have payable tasks assigned to them.

  • The teammate must add a payout method and complete any required identity verification.

Teammates manage their own payout methods through the Tasks App. Hosts cannot add or update a teammate's payout method on their behalf.


Did this answer your question?