Owner-stay cleaning fees on Owner Statements — when the owner is charged
When you run an owner stay and have Hospitable schedule a post-stay cleaning that has a cost (for example, a Marketplace cleaning or a cohost payout), a cleaning transaction is created on the property. By default this setting is turned on.
Change the default for a business
Go to Operations → Your Business and select the business that manages the property.
Open the Owner Portal tab.
In the owner-stays section, toggle Always schedule a cleaning after owner stays to your preferred default.
This applies to new cleaning transactions going forward; existing transactions keep whatever was set at the time they were created.
For more on this toggle and how property transactions behave on Owner Statements, see Adding Transactions to Owner Statements.