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List of short codes, their definitions, and restrictions
List of short codes, their definitions, and restrictions
Jenn Tomaszewski avatar
Written by Jenn Tomaszewski
Updated this week

Some short codes have restrictions and are not available for all rules - where the short codes can be used are listed in the "Is Available For" column:

  • Requires a reservation: can only be used in a rule after a booking was accepted

  • Operations only: can only be used in the context of Operations Notifications, not on Guest Experience.

  • Requires a task: can only be used in relation with Tasks related Operations Notifications.

  • Requires Airbnb: An Airbnb listing needs to be included in the Hospitable.com property.

Key

Is available for

Description

Example

answers

All rules

Placeholder for answers to questions. Managed with Questions rules.

autohost

All rules

Guest portal link for Autohost

base_price

Requires a reservation

The listing's base price for the booking

$150

bathrooms

All rules

Number of bathrooms in the listing

1 bathroom

bedrooms

All rules

Number of bedrooms in the listing

2 bedrooms

beds

All rules

Number of beds in the listing

2 beds

check_in

All rules

The check-in date of the booking

Friday, April 26

check_in_day_of_month

All rules

2-digit number for the day of the month when the check-in occurs

01

check_in_hour

All rules

The check-in hour ((populates based on the guest's locale, pulled from OTA)

15:00 or 3:00 PM

check_out

All rules

The check-out date of the booking

Monday, April 29

check_out_day_of_month

All rules

2-digit number for the day of the month when the check-out occurs

24

check_out_hour

All rules

The check-out hour

11:00

children

All rules

The number of children

1 child

cleaning

All rules

The cleaning fee for the booking

$50

conversation_note

Requires a reservation

The note inside the inbox conversation

day_after_check_in

All rules

The date of the day after check-in

Saturday, April 27

day_after_check_out

All rules

The date of the day after check-in

Tuesday, April 30

day_before_check_in

All rules

The date of the day before check-in

Thursday, April 25

day_before_check_out

All rules

The date of the day before check-out

Sunday, April 28

guest_city

All rules

The city where the guest is from

Paris

guest_country

All rules

The country where the guest is from

Sweden

guest_email

Requires a reservation

Guest's email address

guest_first_name

All rules

Guest's first name

Dany

guest_full_name

All rules

Guest's full name

Daenerys Targaryen

guest_last_name

All rules

Guest's last name\family name

Targaryen

guest_phone

Requires a reservation

Guest's phone number

+32 67 89 123 123

guest_phone_last4

Requires a reservation

Last 4 digits of the guest's phone number

3123

guest_phone_last5

Requires a reservation

Last 5 digits of the guest's phone number

23123

guest_phone_last6

Requires a reservation

Last 6 digits of the guest's phone number

123123

guest_phone_last7

Requires a reservation

Last 7 digits of the guest's phone number

89123123

guest_state

All rules

The state where the guest is from

California

guests

All rules

The number of guests, which includes adults and children. This also includes infants for Airbnb, Manual and Direct bookings.

2 people

2 children

1 infant (in case of Airbnb, Manual and Direct bookings)

guidebook

Requires a reservation

The value entered in the 'Your guidebook URL' field in the Hospitable property page. More details here.

host_first_name

All rules-

Unavailable for Booking.com reservations.

The first name on your Airbnb or VRBO account

John

host_name

All rules-
Unavailable for Booking.com reservations.

The name on your Airbnb or VRBO account.

John Snow

house_manual

All rules, Requires Airbnb

The listing's 'guest manual' on Airbnb

house_rules

All rules, Requires Airbnb

The listing's 'additional rules' as seen in the 'house rules' on Airbnb

infants

All rules, Requires Airbnb

The number of infants

2 infants

listing_address

All rules

The short, publicly visible address of the listing

New York City, New York

listing_city

All rules

The city where the listing is based

New York

listing_description

All rules

The content of the listing's 'description' section on Airbnb or VRBO

listing_directions

All rules, Requires Airbnb

listing_full_address

Requires a reservation

The listing's full address

210 Broadway, New York City, NY

listing_id

All rules

Booking platform's unique id for the listing

12345678

listing_name

All rules

The listing's publicly visible name

Cozy loft on Broadway

listing_neighborhood

All rules

The content of the listing's 'neighborhood' section in Airbnb

210 Broadway

listing_price

All rules

No longer valid.

listing_security_deposit

All rules

Security deposit

$150

listing_space

All rules

The content of the listing's 'space' section on Airbnb

listing_summary

All rules

The content of the listing's 'summary' section on Airbnb

listing_transit

All rules

The content of the listing's 'getting around' section on Airbnb

listing_type

All rules

The listing type

apartment

listing_zip

All rules

The listing's zip/postal code

90210

neighborhood_overview

All rules

The content of the listing's 'neighborhood overview' section in Airbnb

nights

All rules

The number of nights the guests are staying for

3 nights

note

Requires a reservation

The calendar note on Airbnb or VRBO for this booking

payout

All rules-

Unavailable for Booking.com reservations.

The amount that the host receives for the booking

$950

platform

All rules

The listing's platform

Airbnb

primary_host_name

All rules-

Unavailable for Booking.com reservations.

The name of the listing's primary host (or name of listing owner if both primary host and listing owner are scoped to the ruleset)

John Doe

property_name

All rules

The name of the Hospitable.com property. You can change this name from the 'Properties' tab by selecting the property and clicking on its name at the top.

reservation_code

Requires a reservation

The booking code in the booking platform

HA-FH394A

rental_agreement

Requires a reservation

The value entered in the 'Your rental agreement URL' field in the Hospitable property page. More details here.

room_type

All rules

The listing's room type

entire home/apt

smartlock_code

All rules
Requires smart lock integration

The smart lock code generated by the smart lock integration

1125

subtotal

All rules

The subtotal for the booking

$975

task_end_date

Requires a task

task_end_time

Requires a task

task_note

Requires a task

task_start_date

Requires a task

task_start_time

Requires a task

task_list

Requires a task with a checklist

List of tasks

  • Clean bedding

tax_canada_gst

Requires a reservation

Canadian GST on the booking subtotal

CA$5

tax_canada_qst

Requires a reservation

Canadian QST on the booking subtotal

CA$10

tax_canada_quebec_total

Requires a reservation

Both Canadian QST and GST together on the booking subtotal

CA$15

teammate_company

Operations only

The teammate's company name

The Night's Watch Co.

teammate_email

Operations only

The teammate's email address

teammate_first_name

Operations only

The teammate's first name

Samwell

teammate_full_name

Operations only

The teammate's full name

Samwell Tarly

teammate_last_name

Operations only

The teammate's family name/last name

Tarly

teammate_phone

Operations only

The teammate's phone number

+44 7654 321 123

total

Requires a reservation

The total amount charged to the guest for the booking

$1875,89

upsell

Requires a reservation

The URL populated by the host in the Property Details > Basic > Upsell section. Currently, this is a **property-level** short code.

wifi_name

Requires Airbnb, Requires a reservation

The listing's WiFi name

Apt4 2.4G

wifi_password

Requires Airbnb, Requires a reservation

The listing's WiFi password

party-like-its-2019

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