🚨 Note: This feature is currently in beta and not available in all Hospitable accounts.
Teammates can now respond to tasks directly from the task notification email by accepting or declining the assignment. This helps you quickly see whether a task is covered or needs reassignment.
How task responses from email work
When a teammate is assigned a task either manually or automatically with a task rule, and you have a notification rule set up to alert them of their new task assignment, the task notification email will be triggered as usual but will now include Accept and Decline buttons at the bottom of the message.
The teammate’s response is recorded in Hospitable and shared with you via email.
How teammates can accept or decline a task
Teammates will be able to easily accept or reject a task by taking the following steps:
Open the task notification email.
Scroll to the bottom of the email.
Click Accept task to confirm they will complete the task, or Decline task if they cannot take it on.
What happens after a response
You'll be notified by email when a task is accepted or rejected.
Accepted tasks are shown as accepted in Hospitable.
If a task is rejected, you can reassign the task to another teammate.
You'll be able to see which teammates have already declined a task.
Note that existing assigned tasks won’t send a notification unless you reassign the task.