If you work with cleaners, property owners, managers, concierges, or other collaborators, you can add them as teammates in Hospitable. Teammates can receive automated notifications, be assigned tasks related to your properties, get paid, and access the teammate portal.
What teammates can do
Once added, teammates can:
Receive email and/or SMS notifications about tasks
For email only, teammates can accept or decline tasks
Receive task reminders before a task begins
Access the teammate portal (once invited)
You can control:
Their contact details
Their role
Which properties they’re associated with
Whether they get paid through the portal or have access
Create a new teammate
To add a teammate to your account:
Go to Operations
Click Teammates
In the top-right corner, click + Add new
Enter the teammate’s contact details
A name is required
At least one contact method is required:
Email address (for email notifications)
Phone number (for SMS notifications)
Under Roles, select the role or roles you want to assign
Under Preferred properties, select the properties this teammate should work on
At least one property is required to be added
Click Create to save the teammate
Delete a teammate
To delete a teammate from your account:
Go to Operations
Click Teammates
Select the teammate you wish to delete
Scroll to the bottom of the page and click Delete
Add or Update a teammate's email
To change a teammate's email address or phone number:
Go to Operations
Click Teammates
Select the teammate you wish to update
Add or edit their phone number and/or email address
Changes are saved automatically
Good to know
Teammates will only receive notifications for tasks and properties they are assigned to.
You can edit a teammate’s contact details, roles, and property assignments at any time.
A teammate must have at least 1 property assigned to them. If a teammate does not need access anymore, you should delete them.