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Overview: Teammate portal

Learn how to sign in to the Teammate Portal and use the Dashboard, Jobs, Messages, Earnings, and Account areas.

Written by Pierre-Camille Hamana
Updated this week

The Teammate Portal is where teammates can view and manage work assigned by hosts. You can sign in to see requested and accepted task jobs, accept or reject tasks, complete assigned tasks, message hosts, and connect a bank account to get paid.

If you need to be invited to the portal, contact the host you work with so they can invite you.

Sign in to the portal

  1. Enter your email address and click Send verification code.

  2. When the verification code email is received, enter the 6 digit code from the email into the portal and click Verify code to sign into the portal.

The verify code step to enter the verification send to you via email

Portal tabs and what you can do

Dashboard

The Dashboard gives you a quick view of what’s coming up and how you’re doing this month, including:

  • Today’s jobs and upcoming jobs

  • A link to see all jobs

  • Total earned for the month

Jobs

The Jobs area is where you manage tasks assigned by your hosts.

You can use this page to:

  • View requested task jobs from the host

  • View your accepted task jobs

  • Accept or reject task jobs requested by the host

  • Cancel a previously accepted task job

  • Click through to a task job to view the task details, cancel the job, or complete the job

Messages

Use Messages to communicate with the hosts you’re connected to—for example, if you have a question about a task or need to share an update.

Earnings

The Earnings area helps you track what you’ve been paid and manage your payout setup for hosts that pay you via the portal. On this tab, you can:

  • See how much the host has paid you for different jobs

  • Connect a bank account if you don’t have one connected yet

Account

In Account, you can manage your portal settings, including:

  • Viewing the hosts you are connected to

  • Setting your preferred language

FAQs

I can’t sign in. What should I do?

  • Confirm you’re signing in at tasks.hospitable.com/login

  • If you don’t see an invitation or can’t access the portal, contact the host you work with and ask them to resend the invite

Where do I see new task requests?

Go to Jobs to see requested task jobs from the host, then choose whether to accept or reject them. If the host has set up notifications for tasks, you’ll also receive those email or SMS notifications as usual.

How do I complete a task and get paid?

The steps to starting and completing a task job, and adding your payout information for hosts that pay you via the portal, can be found here.

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