Connecting Vrbo to Hospitable allows you to create and publish listings, sync availability, pricing, and minimum night stay requirements, manage listing details, and bookings through the official Vrbo integration.
You can:
All connection types begin in Hospitable.
How To Connect Vrbo Official To Hospitable
Start the connection in Hospitable:
Go to Connected accounts in Hospitable.
Click Connect with Vrbo.
You will be redirected to Vrbo’s Self-Service Onboarding flow.
Moving to the Vrbo Official Integration means you will not be able to move back to a different connection between Hospitable and Vrbo!
Select How You Want To Connect Hospitable To Vrbo Official
The first step of the connection process is selecting how you want to connect to Vrbo.
You have a choice of three options:
Create a new Vrbo account.
Use this option if you don't have a Vrbo account and would like to create one.Connect an existing Vrbo account.
Use this option if you have an existing Vrbo account, and it isn't currently connected to any other property management software (PMS).Migrate from another PMS.
Use this option if you have an existing Vrbo account, and it is currently connected to a different PMS.
Option 1: Create a New Vrbo Account (Net New)
Option 1: Create a New Vrbo Account (Net New)
Choose this option if you do not yet have a Vrbo account.
Step 1: On Hospitable
Go to Connected accounts in Hospitable.
Click Connect with Vrbo.
Select the "Create a new Vrbo account" option.
Press Continue.
Press Continue to indicate you understand and agree to the fee and billing terms.
Enter the email address you want your new Vrbo account created under.
Enter the account holder's name. That can be your name or company name.
Press Continue.
From here, you will have to complete the setup directly on Vrbo.
Make sure you are not logged into any Vrbo account on the same browser.
Press Complete Setup in Vrbo.
Start Vrbo's Self-Service Onboarding. You can either:
Click on Start Self-Service onboarding in Vrbo.
Send the owner of the Vrbo account the connection URL if you are connecting on behalf of an owner.
Selecting either completes the steps on Hospitable.
🚨 Do not close the Hospitable tab on your browser! Leave that open, as you will need to return to that later.
Step 2: On Vrbo
Make sure to also follow Vrbo's instructions from page 9 in their Self-Service Onboarding Guide: SSO_Vrbo_Guide.pdf
On Vrbo:
When asked if you currently have a Vrbo account, answer No.
When asked if you currently use a property management software, answer Yes.
Select your Language and Currency.
Make sure the currency matches the currency of your property on Hospitable.
Confirm your Language and Currency.
If your selection was wrong, select No, let's change it, and reset it
Fill in your name, surname, and email address.
Input your number of properties.
Create your account
Input your name, phone number, company name, email address, and password.
Set up two-factor authentication (2FA).
Select a phone number and the method by which you would like to receive your security code.
Complete all other account detail setup requested by Vrbo.
Set up the credit card Vrbo will use when charging their 5% commission for bookings.
This needs to be a valid credit card, which can be charged in the currency relevant to your region:
USD: supported cards: Discover, MasterCard, VISA, and American Express
CAD/EUR/GBP/AUD/NZD/JPY: supported cards: Discover, MasterCard, and VISA (not AMEX)
For EMEA: 3DS2 must be enabled
Move back to Hospitable to complete the connection.
Step 3: Back to Hospitable
After completing the setup on Vrbo, return to the Hospitable tab to finish the connection.
You can now start creating Vrbo listings from your properties on Hospitable.
Option 2: Connect an existing Vrbo account
Option 2: Connect an existing Vrbo account
Choose this option if you already have a Vrbo account that isn't connected to a PMS, and you want to connect it and its listings to your Hospitable account
⚠️ If your Vrbo listing was created back when the platform was called HomeAway (sometime before July 2020), the listing will not be pulled into Hospitable. Instead, it will get deleted from Vrbo.
This happens when connecting to any PMS, not just Hospitable. This is done by Vrbo.
If you have listings on Vrbo, created before July 2020, please contact Hospitable support before connecting your Vrbo channel to Hospitable.
You can see if your Vrbo listing is older than July 2020 on the My Properties page on the Vrbo Owner Dashboard, here:
If it says "HomeAway" above the listing ID, as shown in the screenshot above, then your listing was created before July 2020.
Step 1: On Hospitable
Go to Connected accounts in Hospitable.
Click Connect with Vrbo.
Select the "Connect an existing Vrbo account" option.
Press Continue.
Press Continue to indicate you understand and agree to the fee and billing terms.
Press Continue to indicate you understand and agree to how existing Vrbo reservations will be handled after connection.
Enter the email address you want your new Vrbo account created under.
Enter the account holder's name. That can be your name or company name.
Press Continue.
Make sure you are logged into the Vrbo account you are connecting.
If you are logged into a different Vrbo account on your device and browser, log out of that account and into the account you are about to connect to Hospitable.
Start Vrbo's Self-Service Onboarding. You can either:
Click on Start Self-Service onboarding in Vrbo.
Send the host owner of the Vrbo account the connection URL, if you are connecting on behalf of an owner.
Selecting either completes the steps on Hospitable.
🚨 Do not close the Hospitable tab on your browser! Leave that open, as you will need to return to that later.
Step 2: On Vrbo
You can also follow Vrbo's instructions from page 22 in their Self-Service Onboarding Guide: SSO_Vrbo_Guide.pdf
Your start page on Vrbo depends on whether or not you are logged into the account you are connecting.
If you are not logged into the Vrbo account you are attempting to connect to:
If you are not logged into the Vrbo account you are attempting to connect to:
When asked if you currently have a Vrbo account, answer Yes.
When asked if you currently use a property management software, answer Yes.
Select your Language and Currency.
Make sure the currency matches the currency of your property on Hospitable.
Confirm your Language and Currency.
If your selection was wrong, select No, let's change it, and reset it
Fill in your name, surname, and email address.
Input your number of properties.
Create your account
Input your name, phone number, company name, email address, and password.
Set up two-factor authentication (2FA).
Select a phone number and the method by which you would like to receive your security code.
Complete all other account detail setup requested by Vrbo.
Set up the credit card Vrbo will use when charging their 5% commission for bookings.
This needs to be a valid credit card, which can be charged in the currency relevant to your region:
USD: supported cards: Discover, MasterCard, VISA, and American Express
CAD/EUR/GBP/AUD/NZD/JPY: supported cards: Discover, MasterCard, and VISA (not AMEX)
For EMEA: 3DS2 must be enabled
If you are logged into the Vrbo account you are attempting to connect to:
If you are logged into the Vrbo account you are attempting to connect to:
You will land on a page which contains details about your account.
It says "Here's what we've got so far for your account".
Make sure your account details are correct.
Click "Edit" and add any details that may be missing.
Press Continue when ready.
When asked if you currently use a property management software, answer Yes.
Select your Language and Currency.
Make sure the currency matches the currency of your property on Hospitable.
Confirm your Language and Currency.
If your selection was wrong, select No, let's change it, and reset it
Fill in your name, surname, and email address.
Input your number of properties.
Create your account
Input your name, phone number, company name, email address, and password.
Set up two-factor authentication (2FA).
Select a phone number and the method by which you would like to receive your security code.
Complete all other account detail setup requested by Vrbo.
Set up the credit card Vrbo will use when charging their 5% commission for bookings.
This needs to be a valid credit card, which can be charged in the currency relevant to your region:
USD: supported cards: Discover, MasterCard, VISA, and American Express
CAD/EUR/GBP/AUD/NZD/JPY: supported cards: Discover, MasterCard, and VISA (not AMEX)
For EMEA: 3DS2 must be enabled
Step 3: Back to Hospitable
After completing the setup on Vrbo, return to the Hospitable tab to finish the connection.
You can now start creating Vrbo listings from your properties on Hospitable.
Option 3: Migrate from another PMS.
Option 3: Migrate from another PMS.
Choose this option if you have a Vrbo account that you are using with a different PMS, but want to migrate over to Hospitable.
Step 1: On Hospitable
Go to Connected accounts in Hospitable.
Click Connect with Vrbo.
Select the "Migrate from another PMS" option.
Press Continue.
Press Continue to indicate you understand and agree to the fee and billing terms.
Press Continue to indicate you understand and agree to how existing Vrbo reservations will be handled after connection.
Make sure you are logged into the Vrbo account you are connecting.
If you are logged into a different Vrbo account on your device and browser, log out of that account and into the account you are about to connect to Hospitable.
Start Vrbo's Self-service Onboarding. You can either:
Click on Start Self-Service onboarding in Vrbo.
Send the host owner of the Vrbo account the connection URL, if you are connecting on behalf of an owner.
Selecting either completes the steps on Hospitable.
Step 2: On Vrbo
You can also follow Vrbo's instructions from page 36 in their Self-Service Onboarding Guide: SSO_Vrbo_Guide.pdf
You will land on a page which contains details about your account.
It says, "Here's what we've got so far for your account".
Make sure your account details are correct.
Click "Edit" and add any details that may be missing.
Press Continue when ready.
When asked if you currently use a property management software, answer Yes.
Select your Language and Currency.
Make sure the currency matches the currency of your property on Hospitable.
Confirm your Language and Currency.
If your selection was wrong, select No, let's change it, and reset it
Fill in your name, surname, and email address.
Input your number of properties.
Create your account
Input your name, phone number, company name, email address, and password.
Set up two-factor authentication (2FA).
Select a phone number and the method by which you would like to receive your security code.
Complete all other account detail setup requested by Vrbo.
Set up the credit card Vrbo will use when charging their 5% commission for bookings.
This needs to be a valid credit card, which can be charged in the currency relevant to your region:
USD: supported cards: Discover, MasterCard, VISA, and American Express
CAD/EUR/GBP/AUD/NZD/JPY: supported cards: Discover, MasterCard, and VISA (not AMEX)
For EMEA: 3DS2 must be enabled
Step 3: Back to Hospitable
After completing the setup on Vrbo, return to the Hospitable tab to finish the connection.
You can now start creating Vrbo listings from your properties on Hospitable.
Next Step: Set Up Payout Method
If you haven't already, you will need to set up your payout method on Hospitable, in order to be paid out for your Vrbo bookings.
As the merchant of record for Vrbo Official reservations, Hospitable collects payments from guests and pays them out to hosts.
Read more about this here: Vrbo Official: Payments & Payouts
See how to set up a payout method on Hospitable here: Setting up a Bank Account
Changes on Vrbo After Connecting a PMS
After you connect a property management software to your Vrbo account, you lose access to your calendar on Vrbo. This is not unique to Hospitable; no matter what PMS you connect to your Vrbo account, you will no longer see the Calendar page on Vrbo directly.
Instead, the calendar is controlled by and must entirely be managed on your PMS.
How do I know what prices have been pushed to Vrbo if I can't see my calendar on Vrbo?
In order to see what prices have been applied to your Vrbo calendar by Hospitable, accounting for the markup rate on your Vrbo listing, you can select the date in the Hospitable calendar.
The way to see what the price is on Vrbo is to:
Go to Hospitable → Calendar
Select a date in your calendar.
In the "Price" field, type in the current price on that date, or the price that you want to change it to.
This will show you the marked up price the guest will see on Vrbo.
Hospitable will eventually provide an easier method for telling your price on Vrbo Official. Improvements are being made every day.