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Vrbo Official: Connect a Vrbo Account

This article details how hosts can connect their existing Vrbo account to Hospitable, or create a new Vrbo account directly through Hospitable.

Written by Reynir Óli Smárason
Updated in the last hour

Connecting Vrbo to Hospitable allows you to create and publish listings, sync availability, pricing, and minimum night stay requirements, manage listing details, and bookings through the official Vrbo integration.

You can:

All connection types begin in Hospitable.


How To Connect Vrbo Official To Hospitable

Start the connection in Hospitable:

  1. Go to Connected accounts in Hospitable.

  2. Click Connect with Vrbo.

You will be redirected to Vrbo’s Self-Service Onboarding flow.


Select How You Want To Connect Hospitable To Vrbo Official

The first step of the connection process is selecting how you want to connect to Vrbo.

You have a choice of three options:

  1. Create a new Vrbo account.
    Use this option if you don't have a Vrbo account and would like to create one.

  2. Connect an existing Vrbo account.
    Use this option if you have an existing Vrbo account, and it isn't currently connected to any other property management software (PMS).

  3. Migrate from another PMS.
    Use this option if you have an existing Vrbo account, and it is currently connected to a different PMS.


Option 1: Create a New Vrbo Account (Net New)

Choose this option if you do not yet have a Vrbo account.

Step 1: On Hospitable

  • Go to Connected accounts in Hospitable.

  • Click Connect with Vrbo.

  • Select the "Create a new Vrbo account" option.

    • Press Continue.

  • Press Continue to indicate you understand and agree to the fee and billing terms.

  • Enter the email address you want your new Vrbo account created under.

  • Enter the account holder's name. That can be your name or company name.

    • Press Continue.

  • From here, you will have to complete the setup directly on Vrbo.

    • Make sure you are not logged into any Vrbo account on the same browser.

    • Press Complete Setup in Vrbo.

  • Start Vrbo's Self-Service Onboarding. You can either:

    • Click on Start Self-Service onboarding in Vrbo.

    • Send the owner of the Vrbo account the connection URL if you are connecting on behalf of an owner.

    • Selecting either completes the steps on Hospitable.

🚨 Do not close the Hospitable tab on your browser! Leave that open, as you will need to return to that later.

Step 2: On Vrbo

Make sure to also follow Vrbo's instructions from page 9 in their Self-Service Onboarding Guide: SSO_Vrbo_Guide.pdf

On Vrbo:

  • When asked if you currently have a Vrbo account, answer No.

  • When asked if you currently use a property management software, answer Yes.

  • Select your Language and Currency.

    • Make sure the currency matches the currency of your property on Hospitable.

  • Confirm your Language and Currency.

    • If your selection was wrong, select No, let's change it, and reset it

      After selecting your language and currency on Vrbo, you will be asked to confirm it. If you selected incorrectly, click "No, let's change it" and edit your selection.
  • Fill in your name, surname, and email address.

  • Input your number of properties.

  • Create your account

    • Input your name, phone number, company name, email address, and password.

  • Set up two-factor authentication (2FA).

    • Select a phone number and the method by which you would like to receive your security code.

  • Complete all other account detail setup requested by Vrbo.

  • Set up the credit card Vrbo will use when charging their 5% commission for bookings.

    • This needs to be a valid credit card, which can be charged in the currency relevant to your region:

      • USD: supported cards: Discover, MasterCard, VISA, and American Express

      • CAD/EUR/GBP/AUD/NZD/JPY: supported cards: Discover, MasterCard, and VISA (not AMEX)

      • For EMEA: 3DS2 must be enabled

Move back to Hospitable to complete the connection.

Step 3: Back to Hospitable

After completing the setup on Vrbo, return to the Hospitable tab to finish the connection.

After completing the setup steps on Vrbo, come back to Hospitable and complete the connection.

You can now start creating Vrbo listings from your properties on Hospitable.

Option 2: Connect an existing Vrbo account

Choose this option if you already have a Vrbo account that isn't connected to a PMS, and you want to connect it and its listings to your Hospitable account

⚠️ If your Vrbo listing was created back when the platform was called HomeAway (sometime before July 2020), the listing will not be pulled into Hospitable. Instead, it will get deleted from Vrbo.

This happens when connecting to any PMS, not just Hospitable. This is done by Vrbo.

If you have listings on Vrbo, created before July 2020, please contact Hospitable support before connecting your Vrbo channel to Hospitable.

Step 1: On Hospitable

  • Go to Connected accounts in Hospitable.

  • Click Connect with Vrbo.

  • Select the "Connect an existing Vrbo account" option.

    • Press Continue.

  • Press Continue to indicate you understand and agree to the fee and billing terms.

  • Press Continue to indicate you understand and agree to how existing Vrbo reservations will be handled after connection.

  • Enter the email address you want your new Vrbo account created under.

  • Enter the account holder's name. That can be your name or company name.

    • Press Continue.

  • Make sure you are logged into the Vrbo account you are connecting.

    • If you are logged into a different Vrbo account on your device and browser, log out of that account and into the account you are about to connect to Hospitable.

  • Start Vrbo's Self-Service Onboarding. You can either:

    • Click on Start Self-Service onboarding in Vrbo.

    • Send the host owner of the Vrbo account the connection URL, if you are connecting on behalf of an owner.

    • Selecting either completes the steps on Hospitable.

🚨 Do not close the Hospitable tab on your browser! Leave that open, as you will need to return to that later.

Step 2: On Vrbo

You can also follow Vrbo's instructions from page 22 in their Self-Service Onboarding Guide: SSO_Vrbo_Guide.pdf

Your start page on Vrbo depends on whether or not you are logged into the account you are connecting.

If you are not logged into the Vrbo account you are attempting to connect to:

  • When asked if you currently have a Vrbo account, answer Yes.

  • When asked if you currently use a property management software, answer Yes.

  • Select your Language and Currency.

    • Make sure the currency matches the currency of your property on Hospitable.

  • Confirm your Language and Currency.

    • If your selection was wrong, select No, let's change it, and reset it

      After selecting your language and currency on Vrbo, you will be asked to confirm it. If you selected incorrectly, click "No, let's change it" and edit your selection.
  • Fill in your name, surname, and email address.

  • Input your number of properties.

  • Create your account

    • Input your name, phone number, company name, email address, and password.

  • Set up two-factor authentication (2FA).

    • Select a phone number and the method by which you would like to receive your security code.

  • Complete all other account detail setup requested by Vrbo.

  • Set up the credit card Vrbo will use when charging their 5% commission for bookings.

    • This needs to be a valid credit card, which can be charged in the currency relevant to your region:

      • USD: supported cards: Discover, MasterCard, VISA, and American Express

      • CAD/EUR/GBP/AUD/NZD/JPY: supported cards: Discover, MasterCard, and VISA (not AMEX)

      • For EMEA: 3DS2 must be enabled

If you are logged into the Vrbo account you are attempting to connect to:

  • You will land on a page which contains details about your account.

    • It says "Here's what we've got so far for your account".

    • Make sure your account details are correct.

      • Click "Edit" and add any details that may be missing.

  • Press Continue when ready.

  • When asked if you currently use a property management software, answer Yes.

  • Select your Language and Currency.

    • Make sure the currency matches the currency of your property on Hospitable.

  • Confirm your Language and Currency.

    • If your selection was wrong, select No, let's change it, and reset it

      After selecting your language and currency on Vrbo, you will be asked to confirm it. If you selected incorrectly, click "No, let's change it" and edit your selection.
  • Fill in your name, surname, and email address.

  • Input your number of properties.

  • Create your account

    • Input your name, phone number, company name, email address, and password.

  • Set up two-factor authentication (2FA).

    • Select a phone number and the method by which you would like to receive your security code.

  • Complete all other account detail setup requested by Vrbo.

  • Set up the credit card Vrbo will use when charging their 5% commission for bookings.

    • This needs to be a valid credit card, which can be charged in the currency relevant to your region:

      • USD: supported cards: Discover, MasterCard, VISA, and American Express

      • CAD/EUR/GBP/AUD/NZD/JPY: supported cards: Discover, MasterCard, and VISA (not AMEX)

      • For EMEA: 3DS2 must be enabled

Step 3: Back to Hospitable

After completing the setup on Vrbo, return to the Hospitable tab to finish the connection.

After completing the setup steps on Vrbo, come back to Hospitable and complete the connection.

You can now start creating Vrbo listings from your properties on Hospitable.

Option 3: Migrate from another PMS.

Choose this option if you have a Vrbo account that you are using with a different PMS, but want to migrate over to Hospitable.

Step 1: On Hospitable

  • Go to Connected accounts in Hospitable.

  • Click Connect with Vrbo.

  • Select the "Migrate from another PMS" option.

    • Press Continue.

  • Press Continue to indicate you understand and agree to the fee and billing terms.

  • Press Continue to indicate you understand and agree to how existing Vrbo reservations will be handled after connection.

  • Make sure you are logged into the Vrbo account you are connecting.

    • If you are logged into a different Vrbo account on your device and browser, log out of that account and into the account you are about to connect to Hospitable.

  • Start Vrbo's Self-service Onboarding. You can either:

    • Click on Start Self-Service onboarding in Vrbo.

    • Send the host owner of the Vrbo account the connection URL, if you are connecting on behalf of an owner.

    • Selecting either completes the steps on Hospitable.

Step 2: On Vrbo

You can also follow Vrbo's instructions from page 36 in their Self-Service Onboarding Guide: SSO_Vrbo_Guide.pdf

  • You will land on a page which contains details about your account.

    • It says, "Here's what we've got so far for your account".

    • Make sure your account details are correct.

      • Click "Edit" and add any details that may be missing.

  • Press Continue when ready.

  • When asked if you currently use a property management software, answer Yes.

  • Select your Language and Currency.

    • Make sure the currency matches the currency of your property on Hospitable.

  • Confirm your Language and Currency.

    • If your selection was wrong, select No, let's change it, and reset it

      After selecting your language and currency on Vrbo, you will be asked to confirm it. If you selected incorrectly, click "No, let's change it" and edit your selection.
  • Fill in your name, surname, and email address.

  • Input your number of properties.

  • Create your account

    • Input your name, phone number, company name, email address, and password.

  • Set up two-factor authentication (2FA).

    • Select a phone number and the method by which you would like to receive your security code.

  • Complete all other account detail setup requested by Vrbo.

  • Set up the credit card Vrbo will use when charging their 5% commission for bookings.

    • This needs to be a valid credit card, which can be charged in the currency relevant to your region:

      • USD: supported cards: Discover, MasterCard, VISA, and American Express

      • CAD/EUR/GBP/AUD/NZD/JPY: supported cards: Discover, MasterCard, and VISA (not AMEX)

      • For EMEA: 3DS2 must be enabled

Step 3: Back to Hospitable

After completing the setup on Vrbo, return to the Hospitable tab to finish the connection.

After completing the setup steps on Vrbo, come back to Hospitable and complete the connection.

You can now start creating Vrbo listings from your properties on Hospitable.


Next Step: Set Up Payout Method

If you haven't already, you will need to set up your payout method on Hospitable, in order to be paid out for your Vrbo bookings.

As Hospitable is the merchant on record for Vrbo Official reservations, Hospitable collects payments from guests, and pays them out to hosts.

See how to set up a payout method on Hospitable here: Setting up a Bank Account

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