If you work with cleaners, property owners, managers, concierges, or other collaborators, you can add them as teammates in Hospitable. Teammates can receive automated notifications, be assigned tasks related to your properties, get paid, and access the Hospitable Tasks App.
What teammates can do
Once added, teammates can:
Receive email and/or SMS notifications about tasks
For email only, teammates can accept or decline tasks
Receive task reminders before a task begins
Access the teammate portal (once invited)
You can:
Update their contact details
Update their role
Update which properties they’re associated with
Decide whether they get paid through the tasks app or have access
Preview the Tasks App as this teammate. See Tasks App: Set Up the App, Invite Your Team, and Pay Teammates for details.
Create a new teammate
To add a teammate to your account:
Go to Operations
Click Teammates
In the top-right corner, click + Add new
Enter the teammate’s contact details
A name is required
At least one contact method is required:
Email address (for email notifications)
Phone number (for SMS notifications)
Under Roles, select the role or roles you want to assign
Under Preferred properties, select the properties this teammate should work on
At least one property is required to be added
Click Create to save the teammate
Delete a teammate
To delete a teammate from your account:
Go to Operations
Click Teammates
Select the teammate you wish to delete
Scroll to the bottom of the page and click Delete
Add or Update a teammate's email
To change a teammate's email address or phone number:
Go to Operations
Click Teammates
Select the teammate you wish to update
Click Edit
Review the company and teammate's first and last name, then click Continue
Add or update their email address and/or phone number
Click Continue to review their roles
Click Continue to review their assigned properties
Click Continue to reach the review page
Click Save to save your changes
If a teammate has already claimed access to the Hospitable Tasks App, you cannot update their email address or phone number. The teammate must make these changes directly from their own teammate portal.
Good to know
Teammates will only receive notifications for tasks and properties they are assigned to.
You can update a teammate's contact details, roles, and property assignments at any time. However, if a teammate has already claimed access to the Hospitable Tasks App, they must update their email address or phone number directly from their own teammate portal.
A teammate must have at least one property assigned to them. If a teammate no longer needs access, you should delete them.