If you notice a yellow error badge on your property's page or the Connected Accounts page, we may not be able to update your calendar.

If a Vrbo listing is unlisted, we cannot update its calendar. You will need to make the listing live on Vrbo before Hospitable can sync updates.

If you’re using another Property Management Software (PMS) with Vrbo, your listings will show as Calendar Restricted because Hospitable cannot make changes. You can read more about those limitations here.

If you believe this badge was added in error, please reach out to our support team.

For Hospitable to update the calendar, a rate plan must be configured on Booking.com. Learn how to set up a rate plan here.

The Calendar Restricted error can show for two reasons on Airbnb:

This means that your Airbnb channel has a limited connection.

To resolve this, you'll need to upgrade your connection by going to Connected Accounts > Click Upgrade next to the Airbnb channel. You can read more about what this means and find detailed instructions here. If this is a cohosted listing, please see Cohosted Listings below.

Hospitable encountered issues claiming your listing on Airbnb. This often happens when your minimum night stay for any date exceeds your default max night stay, which may not be apparent by viewing your calendar.

How to Fix It:

If these actions do not resolve this, please reach out to support so we can help you further.

If your calendar is limited, Hospitable will still pull (read) the pricing and availability data from your lead listing, but we will not push (write) calendar data from Hospitable to limited listings.

To make changes to your property's pricing and availability, you will need to make changes on the channel itself, or whichever property management software is connected to your property.

If you have apps connected to Hospitable that make changes to your calendar, such as dynamic pricing software, they will not work on listings with a limited calendar.

Hospitable is unable to claim any cohosted listings without a connected Listing Owner. The Listing Owner must be connected on an upgraded connection for Hospitable to claim these listings.