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Connecting to Vrbo with the "Hospitable - Vrbo Connection" Chrome Extension

How to connect a Vrbo account and how the connection works.

Nouran Smogluk avatar
Written by Nouran Smogluk
Updated this week

Vrbo recently updated their connection and authentication process. Because of these changes, Hospitable now supports Vrbo connections through our official Google Chrome Extension.

This guide walks you through installing the extension, connecting your Vrbo account, and ensuring the connection remains stable.

🚨 Note: Desktop/laptop required! 🚨

Chrome extensions don't work on mobile devices, such as iPads, iPhones, tablets, etc.

You must connect your Vrbo account on a computer or laptop!


Full video walkthrough

Before You Begin

Please confirm you have:

  • Google Chrome installed

  • Access to both:

    • Your Hospitable account

    • Your Vrbo Owner Dashboard account (in Owner Mode, not Traveler Mode)

1. Install the Hospitable Vrbo Chrome Extension

  1. Open Google Chrome.

  2. Click Add to Chrome β†’ Add Extension.

  3. Click the Jigsaw/Puzzle icon in Chrome β†’ Pin the Hospitable extension for easier access.

Once pinned, the extension icon should remain visible in your browser toolbar.

2. Connect Vrbo to Hospitable

Log in to both accounts

In the same Chrome profile:

  1. Log in to Hospitable.

  2. Log in to your Vrbo Owner Dashboard (ensure you're in Owner Mode).

Open Vrbo account settings and authorize the connection

  1. Click the Hospitable Vrbo Extension icon in your Chrome toolbar.

  2. Click on "Open your Vrbo Account Settings page"

  3. Once you are on the Vrbo "Account Settings" page, click Connect Vrbo to Hospitable in the Chrome extension.

  4. The extension will securely connect your Vrbo account β†’ Hospitable in just a few seconds.

You should now see Vrbo listed as Connected in Hospitable.

🚨 Note: Do not log out of Vrbo once you've authorised access. The connection to Hospitable will only stay active as long as you're logged in.

Note: You do not need to keep all Chrome windows open. You can close Chrome completely or shut down your computer. The connection will remain active as long as you stay logged in to Vrbo in that Chrome profile.

3. Support for Multiple Vrbo Accounts

To avoid Vrbo login conflicts, we strongly recommend using separate Chrome Profiles, each dedicated to one Vrbo Owner account.


Vrbo only allows one Owner login per browser profile. Using separate Chrome profiles prevents disconnections, mistaken account switching, or authorization errors.

How to set this up:

  1. In Chrome, click your profile picture (top-right).

  2. Select Add to create a new Chrome Profile, then repeat steps 1 and 2.

  3. Log into the correct Vrbo account in that profile.

  4. Install the Hospitable Vrbo Extension in that profile (extensions do not sync across profiles unless you allow it).

🚨 Note: You'll need to stay logged in to each Vrbo account in each Chrome profile for Hospitable to continue syncing with Vrbo.

Note: You do not need to keep the Chrome windows with the other profiles open on your computer or device! You can close those windows, and you will remain connected. Just make sure you to not log out of Vrbo on those Chrome profiles!

4. Verify the Connection

After authorization:

  1. Go to Hospitable β†’ Connected Accounts.

    1. Or, if you're using the new navigation menu, click on Settings β†’ Channel connections

  2. Confirm Vrbo shows as Connected.

  3. Optionally, sync a listing to ensure everything is functioning correctly.


Important Information About the Vrbo Connection

Initial Sync Timing

It can take time for Vrbo listings and reservations to fully sync to Hospitable.

In some cases, it may take up to 2 hours for:

  • Reservation details to appear

  • Calendar data to update

  • Blocks to push to other platforms

If Vrbo Is the Lead Listing

If Vrbo is set as the lead listing on a property:

  • Hospitable checks the Vrbo calendar approximately every 4.5 hours.

  • If pricing, availability, or minimum stay values differ from those in Hospitable, Hospitable will:

    • Pull the updated values from Vrbo

    • Push them to other listings on the property (if the relevant sub-sync setting is enabled)

You can read more about this here.

New Vrbo Property Name Not Populating

When connecting a new Vrbo account, the listing name may not immediately sync.

Hospitable uses the Vrbo listing name to create the property name. If the name has not yet synced, a temporary placeholder name (β€œ.”) will appear.

You can update the property name manually. More on that here.

Unlisted, Hidden, or Paused Vrbo Listings

If your Vrbo listing is unlisted, hidden, or paused:

  • Vrbo will not accept calendar updates from Hospitable.

  • Calendar pushes from Hospitable to Vrbo will fail.

You must relist the property on Vrbo before calendar syncing can resume.

After relisting, it may take several hours for Vrbo’s API to update. During this time, calendar pushes may continue to fail.

Using Another PMS with Vrbo

You can have another PMS connected to Vrbo alongside Hospitable. However:

  • Hospitable may be unable to update your Vrbo calendar.

  • Calendar data may appear incomplete.

  • Reservation details or financial adjustments may not sync correctly if another system (such as OwnerRez) manages reservations.

If you want Hospitable to control your Vrbo calendar, disconnect any previously used tools.

You can read more about this limitation here.


FAQ

Why am I getting a β€œStatus 200” error when connecting Vrbo?

This usually means the Vrbo account is already connected to another Hospitable account.

This can happen if:

  • You previously used a different Hospitable account

  • A former property manager connected your Vrbo account to their Hospitable account

To reconnect the Vrbo account:

  1. Log in to the Hospitable account where Vrbo is currently connected.

  2. Go to:

    • Connected Accounts β†’ Edit next to Vrbo β†’ Delete
      or

    • Settings β†’ Channel connections β†’ Edit next to Vrbo β†’ Delete

  3. After removing the connection, reconnect Vrbo using the Chrome extension.

Do I need to keep my Chrome windows open to maintain the connection?

No.

You can close your Chrome windows, close the browser entirely, or turn off your computer.

The connection remains active as long as:

  • You do not log out of your Vrbo Owner account

  • You remain logged in within the same Chrome profile used to authorize the connection

If you log out of Vrbo, the connection will stop and you will need to reconnect.

Why isn’t my Vrbo calendar updating?

Common reasons include:

  • The Vrbo listing is unlisted, hidden, or paused

  • Another PMS is connected and controlling the calendar

  • The initial sync period (up to 2 hours) is still in progress

  • Vrbo has not yet updated its API after a listing status change

If the issue persists after these checks, please contact support with clear examples of dates and property names that need looking into.

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