The Vrbo Partner Connection Explained
Hospitable is a certified partner of Vrbo's. This is the same type of direct, certified integration that Hospitable has with Airbnb and Booking.com. As your property management software (PMS) for Vrbo, Hospitable is the source of truth for your listing data, calendar, and settings.
✏️ Terminology:
The following terms can be used interchangeably to refer to the same thing; Hospitable's new Partner connection with Vrbo:
Partner connection
Partner integration
Official connection
Official integration
Hospitable has decided to use "Partner connection" in the UI and help articles. You may still see references to some of the others in some places.
How Do I Connect to Vrbo?
Connecting your Vrbo account to Hospitable is done directly through Hospitable — no Chrome extension or browser plugin required.
For full instructions on how to connect to Vrbo, see: Vrbo Partner Connection: Connect a Vrbo Account
What Does Hospitable Manage on Vrbo?
With the Vrbo Partner connection, Hospitable is the ultimate source of truth for your Vrbo listings, just like it is for Airbnb and Booking.com. This includes:
Listing details — Property name, description, property type, guest capacity, bedrooms, beds, bathrooms
Listing status — Listing and Unlisting your listing on Vrbo
Photos — Managed from Hospitable and synced to Vrbo
Amenities — Managed from Hospitable and synced to Vrbo
Calendar — Availability, pricing, minimum night stays, check-in/check-out restrictions managed from the Hospitable calendar and pushed to Vrbo
Fees — Cleaning fees, pet fees, extra guest fees, and other listing fees
Discounts — See full list of available discounts and how to set them here.
Cancellation policies — Set and managed from Hospitable
Payment terms — Including multi-installment payment schedules
Messaging — Automated messages, manual replies, and unified inbox
Listing creation — Create new Vrbo listings directly from Hospitable, or from existing Airbnb listings
This means you should make all listing and calendar changes in Hospitable. Changes made directly on Vrbo may be overwritten by Hospitable during the next sync.
ℹ️ Connecting or upgrading doesn't push your Hospitable listing details to Vrbo.
When you connect a Vrbo account, upgrade an existing Vrbo connection to the Partner integration, or merge a Vrbo listing into a property in Hospitable, we don't push your listing details (title, description, photos, fees, amenities, etc.) from Hospitable to Vrbo. Your Vrbo listing keeps whatever it had on Vrbo, and Hospitable pulls those values down into Hospitable so each channel can keep its own version of the data.
If Hospitable's value for a field is different from Vrbo's, Hospitable automatically creates a per-channel override for Vrbo so the two values can co-exist. You can review and edit those Vrbo-specific values from the property's Details page.
After connection, changes you make in Hospitable's UI do push to Vrbo as normal.
If you want Hospitable's values to apply to Vrbo, open the affected fields on the property's Details page in Hospitable, edit them slightly, and save them — that re-push will sync them to Vrbo.
Booking Methods on Vrbo Partner Listings
On Vrbo Partner listings, Hospitable controls the booking method that is pushed to Vrbo. You can choose between:
Instant Book — Guests can book without host approval.
Request to Book — Guests submit a request and you accept or decline it from your Hospitable inbox. See Vrbo Partner: Request to Book.
⚠️ Vrbo's "Instant Book for early requests" is not currently supported by Hospitable.
Natively, Vrbo offers a third booking method called Instant Book for early requests — guests can instant-book when the check-in date is 7 or more days in the future and less than 6 months in the future, and anything outside that window goes through Request to Book.
Hospitable does not currently offer this option. The booking method you set in Hospitable (Instant Book or Request to Book) is the source of truth and is pushed to Vrbo.
If you change the booking method directly in the Vrbo Owner Dashboard (for example, to Instant Book for early requests), Hospitable will overwrite it back to your Hospitable setting on the next sync (within 24 hours). To avoid bouncing back and forth, manage the booking method from Hospitable.
Coming Later
Hospitable will continue to improve the Vrbo connection and offer more functionality.
Upcoming or planned improvements are:
Reviews — The ability to manage, send, and reply to guest reviews from your Hospitable inbox
Vrbo And FeWo
This part is only relevant to hosts who use FeWo (Ferienwohnung) instead of Vrbo. This is only available in a few European countries.
FeWo used to be manageable through Hospitable's old integration with Vrbo. However, due to some changes made on Vrbo early in 2026, that connection was severed. And, because Hospitable didn't have a direct connection with FeWo, hosts who used FeWo lost their direct connection with Hospitable.
With the new Vrbo Partner connection, FeWo is once again available to be managed directly through Hospitable!
How Are Payments Handled?
With the Vrbo Partner connection, Hospitable becomes the Merchant of Record for your Vrbo bookings. This means:
Hospitable processes guest payments and handles payouts to you
Payouts are typically sent 24 hours after guest check-in
Hospitable charges a 3.9% payment processing fee, which includes payment processing, chargeback protection, and tax remittance facilitation
Vrbo charges a separate 5% commission, billed directly to a credit card on your Vrbo account
Alternatively, you can use your own Stripe account as Merchant of Record
See more about payouts and how to set up payout methods for your Vrbo reservations here.
⚠️ Request to Book and payment timing
On the Vrbo Partner connection, Request to Book (RTB) reservations appear as accepted bookings in Hospitable before payment has been collected.
Vrbo polls Hospitable for reservation updates once every 24 hours. Hospitable auto-expires unanswered RTBs at the 23-hour mark to keep you safely inside Vrbo's 24-hour response window
This is important to be aware of: Vrbo considers any cancellation after the 24-hour mark to be a host-initiated cancellation, which can result in your listings being suspended. The automatic expiry is there to protect you from this.
Changes on Vrbo After Connecting a PMS
After you connect a property management software to your Vrbo account, you lose access to your calendar on Vrbo. This is not unique to Hospitable; no matter what PMS you connect to your Vrbo account, you will no longer see the Calendar page on Vrbo directly.
Instead, the calendar is controlled by and must entirely be managed on your PMS.
How do I know what prices have been pushed to Vrbo if I can't see my calendar on Vrbo?
In order to see what prices have been applied to your Vrbo calendar by Hospitable, accounting for the markup rate on your Vrbo listing, you can select the date in the Hospitable calendar.
The way to see what the price is on Vrbo is to:
Go to Hospitable → Calendar
Select a date in your calendar.
In the "Price" field, type in the current price on that date, or the price that you want to change it to.
This will show you the marked up price the guest will see on Vrbo.
Hospitable will eventually provide an easier method for telling your price on Vrbo. Improvements are being made every day.
Listing Status After Connection
After connecting your existing Vrbo listings to Hospitable on the new Partner connection, it can take up to five minutes before you are able to control the listing status of your listing on Hospitable.
Once the listing is fully synced and processed between Hospitable and Vrbo, your listing will automatically be Listed on Vrbo. You can change this on Hospitable if you want (after the few minutes processing time it takes for Hospitable to take full control of your Vrbo listing).
Listed and Unlisted — and how that maps to Vrbo's own states
Hospitable surfaces two listing states for your Vrbo Partner listing:
Listed — your listing is visible on Vrbo and can take bookings.
Unlisted — your listing is hidden from Vrbo search and cannot take bookings.
Natively on Vrbo, hosts have two slightly different ways to take a listing off the market:
Pause — Vrbo temporarily takes the listing offline and automatically brings it back online after a set amount of time you choose.
Hide — Vrbo takes the listing offline indefinitely until you manually list it again.
💡 Both Pause and Hide show up as Unlisted in Hospitable.
Hospitable currently has a single Unlisted state for Vrbo Partner listings. There is no separate Pause option in Hospitable, and no built-in timer to automatically re-list a paused listing.
If you need to take a listing offline temporarily, the workaround is to unlist it from Hospitable and re-list it manually when you're ready. We do not recommend toggling Pause directly on Vrbo while connected through the Partner connection — Hospitable's sync will overwrite it back to your Hospitable setting (Listed / Unlisted).
Publishing your listing
After your Vrbo Partner Connection is set up, you can publish each listing yourself directly from the listing page in Hospitable, no waiting on Hospitable Support or a checkpoint badge. If Vrbo's checks fail when you click Publish, you'll see specific errors that tell you what to fix (description length, base rate, house rules, missing licensing, etc.). See Vrbo Partner Connection: Troubleshooting Listing Publishing Errors for the full list and resolutions.
Listing Creation
You can create new Vrbo listings directly from Hospitable. This includes creating listings from scratch or from existing Airbnb listings.
This is automatically enabled once your onboarding is complete.
Read more about how to create Vrbo Partner listings here: Create a Vrbo Partner Listing on Hospitable
Connecting Multiple Vrbo Accounts
You can connect multiple Vrbo accounts to a single Hospitable account.
Note: A Vrbo account can only be connected to one Hospitable account at a time.
Vrbo's Limitations When Connected to Another PMS
You will not be able to connect your Vrbo account to Hospitable on the Partner connection if you are using a different PMS.
See more about Vrbo restrictions when using a different PMS here.
The Guest Experience
For your guests, booking your Vrbo Partner listing looks and feels just like any other Vrbo booking — they search, book, pay, and message you through Vrbo as usual.
Behind the scenes, though, Hospitable becomes the Merchant of Record, which means guests will see two charges on their bank statement (one from Hospitable for the reservation total, one from Vrbo for the service fee) and will receive booking confirmation and cancellation emails from Hospitable in addition to Vrbo's own emails.
For a full breakdown of what your guests see, including sample bank descriptors, email details, installments, and tips for setting expectations, see Vrbo Partner Reservations: What Your Guest Sees.
What happens to reservations booked before you moved to the Vrbo Partner Connection?
The following refers to reservations that were booked before you connected your Vrbo listings to Hospitable on the Vrbo Partner integration.
Messaging older reservations
If you've moved your Vrbo account to the Vrbo Partner integration, you can message guests for reservations that were booked before you moved — both sending and receiving messages work through your Hospitable inbox as normal.
Updates to older reservations may be delayed
For these pre-Partner reservations, Vrbo doesn't push real-time updates to us when the guest makes an alteration or cancels. Instead, we refresh the reservation:
Whenever a new message comes in on the conversation, and
Twice a day, on a regular polling schedule.
This means an alteration or cancellation made by your guest on Vrbo may take a few hours to appear in Hospitable for reservations that pre-date your Vrbo Partner connection. Reservations booked after you moved to Vrbo are updated in real time, the same as Airbnb and Booking.com.
Who can not use the Vrbo Partner connection
The Vrbo Partner connection is available to all hosts who either:
Have access to Direct Premium on Hospitable or
Have access to Stripe
The accessibility of these two payment processing methods is determined by the country in which a property is located.
Examples:
A property in the US is supported by both Direct Premium and Stripe, allowing the host to choose either payment processing option.
A property in France is not supported by Direct Premium, but is supported by Stripe.
This means that a host with properties in France can use the Vrbo Partner connection, with Stripe as their payment processor.A property in Iceland is not supported by Direct Premium or Stripe. A host with properties in Iceland cannot use the Vrbo Partner connection.
See the full list of countries supported by Stripe here: https://stripe.com/en-es/global
What about Vrbo accounts with supported and unsupported properties?
It is possible that a host may have properties in multiple countries on one Vrbo account. If and how payment processing is supported for those is handled in the following ways:
A host with one property in the US and another in Mexico on the same Vrbo account can connect to Hospitable and choose either to:
Use Hospitable as the Merchant of Record for the US property, and Stripe for the Mexican property.
Use Stripe as the Merchant of Record for both properties.
A host with one property in the US and another in Iceland on the same Vrbo account can still connect their Vrbo account to Hospitable on the Partner connection, but:
They can only pick a Merchant of Record (Hospitable or Stripe) for their US property. The Icelandic one is not supported by either option.
Their Icelandic property will become unlisted on Vrbo, and the host cannot set it live. This is a restriction by Vrbo, because they require Vrbo Partner connected properties to set up a payment processor via their property management software (PMS).
In the second example, the fix is to:
Create a new Vrbo account.
Move the Icelandic property over to that new account (you can ask Vrbo support for help with migrating it).
Connect the new Vrbo account to Hospitable on the Legacy connection.
This way, you will be able to fully manage the supported property on the Vrbo Partner connection, while also maintaining calendar sync and guest messaging for the Vrbo Legacy-connected property.