At Hospitable, transparency isn't just a buzzword—it's a commitment. With our user-friendly pricing calculator, you can easily determine your expected cost based on your selected plan and the number of properties you manage.
Our pricing structure is comprised of two key elements:
1. Base Subscription
All users on paid plans will have their base subscription fee charged as long as their subscription remains active (not canceled or paused).
You will be charged the base subscription fee even if all properties are muted or inactive. This ensures uninterrupted access to your Hospitable account.
2. Add-Ons:
Depending on usage, additional charges may apply:
Active Properties Add-On
Paid plans include a set number of active properties. If you exceed that number, additional active properties are billed at your plan’s per-property rate. These charges apply only to active properties.
Additional Feature Add-Ons
Some features may include extra fees, such as:
Additional smart devices beyond the included limit
Dynamic Pricing (only billed as an add-on in specific cases — see below)
Plan Options for New Subscriptions
Hospitable currently offers four plans:
Essentials
Host
Professional
Mogul
Below are the full pricing and plan details.
| Essentials | Host | Professional | Mogul |
Base Price | $0 USD | $29 USD | $59 USD | $99 USD |
Included Active Properties¹ | Unlimited | 1 | 2 | 3 |
Price per Additional Property | $0.00 | $10.00 | $15.00 | $30.00 |
Maximum Number of Properties | Unlimited | 2 | Unlimited | Unlimited |
Seasonality Discount¹ | N/A | ✅ | ✅ | ✅ |
No Contract or Commitments | ✅ | ✅ | ✅ | ✅ |
No Onboarding Fees² | ✅ | ✅ | ✅ | ✅ |
Secondary Users | Unlimited | Unlimited | Unlimited | Unlimited |
All Booking Channels | ✅ | ✅ | ✅ | ✅ |
Unified Inbox | ✅ | ✅ | ✅ | ✅ |
Metrics Dashboard | Limited | Limited | ✅ | ✅ |
Parent-Child Property Setup | ❌ | ❌ | ✅ | ✅ |
Brand Management | ❌ | ❌ | Limited | Full |
Dynamic Pricing³ | Add-on | ✅ | ✅ | ✅ |
Owner Statements | ❌ | ❌ | ❌ | ✅ |
Owner Portals | ❌ | ❌ | ❌ | ✅ |
Owner Payments | ❌ | ❌ | ❌ | Coming Soon |
Accounting Integrations | ❌ | ❌ | ❌ | ✅ |
AI and Automation | ✅ | ✅ | ✅ | ✅ Priority Access |
Smart Device Integration (Locks & Thermostats) | ❌ | ❌ | ✅ | ✅ |
Direct Booking | ❌ | ❌ | ✅ Basic: 1% Premium: 4% + 3% processing | ✅ Basic: 1% Premium: 4% + 3% processing |
Build with our API | ❌ | ✅ | ✅ | ✅ |
Access to Third-Party Smart Device Integrations Connect with other smart home device software in our App Marketplace. | ❌ | ✅ | ✅ | ✅ |
App Marketplace | ❌ | ✅ | ✅ | ✅ |
Pay Your Team | ✅ | ✅ | ✅ | ✅ |
Support | AI & Community | AI, Community, & Human | AI, Community, & Human | AI, Community, & Human |
Subscription Details
Seasonality Discount¹
All paid plans’ base prices include a set number of active properties:
Host Plan: 1 property
Professional Plan: 2 properties
Mogul Plan: 3 properties
Additional properties are billed per active property at the rate associated with your plan (see table above). These fees are only charged for active properties.
Example (Professional Plan):
If you manage four active properties:
Two properties are included in the base price of $59
Two additional active properties at $15 each
Total plan price: $89
For Host, Professional, Mogul, and Legacy plans: The base subscription price is always charged as long as your subscription is active, even if no properties are active.
The Essentials Plan is different because it includes unlimited properties with no per-property add-on fees. Active property billing does not apply.
No Onboarding Fees²
To schedule a free orientation during your trial period, click on the ? next to your profile photo and then choose “Book an Orientation.” Self-serve onboarding is also available.
Prefer a guided setup?
Paid onboarding is offered, but not required. If you prefer a hands-on guide in a 1:1 setting, Rapid Rollout is our guided onboarding program. It includes:
1:1 implementation support
Typically completed over 3 guided sessions (3–5 hours total)
We help configure messaging, pricing, operations, and more
Dynamic Pricing³
For the Host, Professional, and Mogul plans:
Dynamic Pricing is included for all active properties (properties with at least one check-in during the billing cycle). If a property has no check-ins during the billing cycle and Dynamic Pricing was enabled at any point, an add-on fee of $10 USD (or the local equivalent) will be charged.
For Essentials plan:
Dynamic pricing includes a free trial for your first 3 bookings or your first 30 days (whichever comes first). Once a dynamic pricing trial has started, it cannot be paused or restarted later. After the free trial, dynamic pricing has a fee of $15 per property per month.
For Legacy plan:
Dynamic pricing is preview only. In order to activate it, you must upgrade plans.
The Essentials Plan is Hospitable's free-forever plan — it's not a trial. There is no base subscription fee and no active property charges. Some features include processing fees (e.g., upsells at 10%, security deposits at 2%). Dynamic Pricing is available as a paid add-on at $15/month per property (with a free trial for the first 3 bookings, up to 30 days).
Certain features — such as API access, integrations (including external pricing software like Pricelabs), smart devices (including smart locks and thermostats), and advanced AI features, like Auto Replies and Issue Alerts — require hosts to upgrade to a paid plan.
Learn more about Essentials here.
Changing Your Plan
You can upgrade or downgrade your plan at any time from Settings → Plans & billing.
Upgrades take effect immediately.
Downgrades may result in the loss of features not included in the lower plan.
Downgrading to Essentials takes effect at the end of the current billing cycle. Features not included in Essentials will be disabled at that time.
Annual plan holders:
Upgrading: Can be done at any point during the 12-month billing cycle. The upgrades will take effect immediately, and a pro-rated charge for the difference in the two plans will be charged to your primary payment method.
Downgrading: Can only be done at the end of the 12-month billing period. Pro-rated refunds for downgrading an annual plan are not available.
Review the plan comparison table above to understand what's included in each plan before making a change.
Understanding Direct Booking Plans
Direct Booking is an additional feature layered onto the subscription plans. Here's how it works:
Host & Essentials Plan: Direct Booking not available.
Professional and Mogul Plans:
Direct Basic Booking Plan: 1% commission.
Direct Premium Booking Plan: 4% commission + 3% processing fee (applies per booking).
The Direct booking commission percentages are independent of the subscription fee.
Legacy Subscription Plan
If your subscription started prior to May 1, 2024, and you have not upgraded, you may be on the Legacy Plan.
| Legacy |
Base Price | $40 USD |
Included Active Properties * | 2 |
Price per Additional Property | $8 or less (tiered) |
Maximum Number of Properties | Unlimited |
Seasonality Discount * | ✅ |
No Contract or Commitments | ✅ |
Secondary Users | Unlimited |
All Booking Channels | ✅ |
Unified Inbox | ✅ |
Metrics Dashboard | ✅ Exports only |
Parent-Child Property Setup | ✅ |
Dynamic Pricing | ❌ Preview only |
App Marketplace | ✅ |
Owner Statements | ❌ |
AI and Automation | ✅ |
Smart Device Integration (Locks & Thermostats) | ✅ |
Direct Booking | ✅ *Add-on (Direct Basic/ Premium) |
Build with our API | ✅
|
Access to Third-Party Smart Device Integrations Connect with other smart home device software in our App Marketplace | ✅ |
Brand Management | ❌ |
Pay Your Team | ❌ |
Additional property costs are tiered:
$8 for the third property
Lower rates apply as more properties are added
Legacy users are charged add-on fees for each property published on Direct Booking sites or widgets (see pricing details here), as well as for each connected smart device.
Annual vs. Monthly Billing
Hospitable offers two types of billing options: Monthly or Annual.
Monthly billing: You are charged each month. You can cancel at any time, and your subscription ends at the end of the current monthly period.
Annual billing: You pay upfront for 12 months at a discounted rate. This is a 12-month commitment. Cancellation takes effect at the end of the 12-month term.
Annual plans offer a discount but are non-refundable. If you're unsure about long-term use, consider starting with a monthly plan.
Annual Subscription Plans
Hosts on Host, Professional, and Mogul plans can switch to annual billing. Annual billing provides a 12% discount on the standard rate of your plan.
Overview of the 12% Annual Discount
The discount applies only to upfront annual billing.
The discount remains available as long as annual pricing terms remain unchanged.
It applies to the standard base price (not previously discounted rates). Example (Professional Plan):
$59 × 12 months = annual base
12% discount applied to that total
The discount applies to all prepaid, active properties you include in the upfront annual commitment.
VAT and other taxes will be added to the discounted rate.
Understanding Overages on the Annual Plan
When you subscribe annually, you prepay for a set number of properties for the full year. If you exceed that number during the year, overages apply.
What Are Overages?
An overage occurs when:
Active properties exceed your annual plan allowance
Smart devices exceed the included device limit
Examples:
Active Properties:
You prepay for 10 properties.
Mid-year, you add an 11th property.
You are charged an overage at the regular monthly add-on rate for the remaining months of the annual term (or as long as the 11th property remains active).
Smart devices:
Professional annual plan: If you have 10 properties, you are allotted 20 included devices (2 devices per active property)
If you add a 21st device, you are charged for the extra device according to the regular monthly add-on rate of your plan's pricing for the remainder of the annual term (or as long as the 21st device remains matched to a property).
Reach out to your Customer Success contact or our Support team to discuss upgrading the number of included properties in your annual plan.
How are overages billed?
Overage charges are prorated.
You pay only for the time the additional property or device is active.
Charges typically appear on a new invoice at the end of the monthly billing cycle.
If you later remove a property or device, charges adjust automatically.
What if I have fewer active properties than I committed to?
If you have fewer active properties than your committed amount in your annual billing cycle, Hospitable issues a credit note for the unused properties, valued at the discounted annual per-property rate. These credits accumulate and are applied to your next renewal or other charges.
Credits from under-usage are applied to future invoices. If you do not renew your annual plan and have unused credits, they will not be refunded as cash.
Can I upgrade mid-cycle?
Yes. You can upgrade your plan or increase the number of committed properties at any time during your annual term. Changes are prorated for the remainder of your term. Reach out to your customer success team contact or support for assistance..
Can I cancel or downgrade mid-cycle?
Annual plans cannot be canceled for a refund mid-term. The 12% discount is offered in exchange for the full 12-month commitment.
What happens when I switch from monthly to annual?
When you switch from a monthly plan to an annual plan, a new annual subscription is created and your old monthly subscription is canceled. You may receive a cancellation email — this refers to the old monthly subscription and can be safely ignored.
To confirm your subscription status, go to Settings → Plans & billing → Your plan. If your annual subscription shows as active, everything is in order.
Switch to an Annual Subscription
Option 1: Self-serve via Your Account
Log in using a desktop device or in the web browser on your mobile device (plan changes cannot be made from the mobile app).
Go to Settings ⚙️ > Plans & billing > Your Plan.
Select Check your savings under Annual billing, then choose the number of properties you wish to include in your plan > Continue.
Make sure to confirm your changes until the upgrade is complete.
Option 2: Speak to sales
If you prefer additional help, go to Settings ⚙️ > Plans & billing > Your Plan > select Contact Sales.
Please note that annual subscriptions are non‐refundable.
FAQs
How much will I pay for my subscription?
How much will I pay for my subscription?
Your total cost depends on:
Your selected plan
Number of active properties
Number of smart devices
Add-ons
Use the pricing calculator to estimate your cost.
You can also view details about past and upcoming invoices, including add-on fees and active properties, on the Active Properties page by going to Settings ⚙️ > Plans & billing > Active properties. Choose the desired invoice from the dropdown menu.
Note: The active property count may change throughout the month as you get new bookings, choose add-ons, etc.
What is an active property?
What is an active property?
An active property is any property that meets at least one of the following criteria during a billing cycle:
Had at least one check-in, and/or
Had Dynamic Pricing enabled at any point
How active properties are billed
Your base subscription is charged as long as your subscription remains active.
Property add-ons are only charged for properties that qualify as active during the billing cycle.
If a property is listed on multiple platforms (for example, Airbnb and Vrbo), Hospitable counts it as one active property for billing purposes as long as the listings are merged. This prevents duplicate charges for the same property.
Dynamic Pricing–only activity (Host, Professional and Mogul plans only)
If a property is considered active only because Dynamic Pricing was enabled (there were no check-ins during the billing cycle), the active property add-on fee is $10 USD (or the equivalent in your local currency).
Will I still need to pay even if my properties are muted, inactive, or my channels are disconnected?
Will I still need to pay even if my properties are muted, inactive, or my channels are disconnected?
Yes. Your subscription plan's base rate is charged as long as your subscription is active, even if your properties are muted, inactive, or your booking channels are disconnected.
The Essentials plan is the only plan that has a $0 base rate.
How billing works by property status
How billing works by property status
Muting a property stops operational services for that particular property.
Muted properties are not billed as active properties.
Inactive or free properties
You can manage listings in Hospitable without add-on charges if they are not active.
Disconnected channels or unlisted properties
Disconnecting channels or unlisting properties does not stop subscription billing.
How to stop all billing
How to stop all billing
To stop all charges from Hospitable:
Cancel your subscription, or
If you’re on the Host, Professional, or Mogul plan, you can pause your subscription instead.
To cancel/pause your subscription, go to Settings ⚙️ > Plans & billing > Cancel anytime.
If eligible, you'll be provided the option to pause your subscription for a limited period.
Downgrade to Essentials (the free plan) to keep access to core features at no cost.
How to review your billing details
How to review your billing details
To confirm which properties are being billed:
Go to Settings ⚙️
Select Plans & billing
Select Active Properties
To download detailed invoices (including extra property or device charges):
Go to Settings ⚙️
Select Plans & billing
Select Invoices
Note: If you regularly see add-on charges for features like smart devices or direct bookings, review whether an upgraded subscription plan better fits your usage.
Do I need to select a specific plan?
Do I need to select a specific plan?
Yes. You can choose the plan that best fits your needs and switch between the Essentials, Host, Professional, or Mogul plans at any time during your billing cycle. If you switch plans, your subscription payment will be prorated automatically, except in the case of moving to the Essentials plan, where the plan will switch at the end of the billing cycle.
How to Choose the Right Plan
Essentials Plan
Choose this if you need core hosting tools at no cost — messaging, calendar syncing, operations, and guest portal. Ideal for small hosts, new hosts, or single-channel hosts. Upgrade anytime to unlock advanced features.
Host Plan
Choose this if you need basic property management tools, such as listing synchronization. The Host Plan supports a maximum of 2 properties.Professional Plan
Choose this if you need advanced functionality such as:Direct Booking and Google Vacation Rentals
Smart lock integration
Metrics dashboard
Mogul Plan
Choose this if you need access to owner's statements, accounting integrations, manage a larger portfolio of properties, or require a more comprehensive, all-inclusive solution.
You can choose either monthly billing or annual billing (which includes a 12% discount).
⚠️ Important: If you leave the Legacy Plan for any reason — including upgrading to Host, Professional, or Mogul, cancellation, or unexpected payment failure — the system will not allow you to return to the Legacy Plan. This is a permanent, system-level restriction with no exceptions. We strongly recommend keeping your payment method up to date if you are on the Legacy Plan.
I have 10 smart locks and 2 properties. Based on that, what plan makes the most sense for me?
I have 10 smart locks and 2 properties. Based on that, what plan makes the most sense for me?
Here's a cost breakdown for each plan based on your setup:
Host ($39/mo) — The Host plan supports up to 2 properties ($29 base + $10 for the second property), but it does not include smart device support. If you need smart locks, you'll need to upgrade to Professional or Mogul.
Professional ($89/mo) — The Professional plan includes 2 properties in its $59 base price and comes with 2 smart devices per property (4 total). You'd need 6 additional devices at $5 each ($30), bringing your total to $89/mo.
Mogul ($109/mo) — The Mogul plan includes 3 properties in its $99 base price and comes with 4 smart devices per property (8 total). You'd need only 2 additional devices at $5 each ($10), bringing your total to $109/mo.
Our recommendation: For 2 properties and 10 smart locks, the Professional plan at $89/mo is the most cost-effective choice. It saves you $20/mo compared to Mogul while fully supporting all your smart locks. However, if you also need Mogul-exclusive features like owner portals, owner statements, or advanced AI tools, the $20 difference may be worth it.
How many properties can I add to my Hospitable account?
How many properties can I add to my Hospitable account?
The number of properties you can actively manage and set up in Hospitable depends on your subscription plan.
Host: Maximum of 2 properties. If you have more than 2 properties, you'll need to mute them, or upgrade to a different plan
For Legacy, Essentials, Professional, and the Mogul plan: Unlimited properties
Please note that properties beyond those included in your base plan may incur an additional fee if they are active during the billing cycle.
Is the 12% discount available at any time during the year?
Is the 12% discount available at any time during the year?
Yes, you can switch to an annual plan and receive the 12% discount at any point during the year, as long as annual billing terms remain unchanged. There is no restriction to subscribing only at specific times (e.g., end of the year).
Can I switch to annual billing on all plans?
Can I switch to annual billing on all plans?
Annual billing is available on Host, Professional, and Mogul plans. Essentials is free, so no annual plan is needed. Legacy users must upgrade plans in order to take advantage of the annual plan discount.
What should I do if authorization holds do not clear?
What should I do if authorization holds do not clear?
If authorization holds remain on your account for an extended period, contact your bank to inquire about their release timeline. Authorization holds are managed by your bank and are not finalized charges from Hospitable.
Understanding Authorization Holds
Understanding Authorization Holds
When you add a payment method to your Hospitable account, an authorization hold may be placed on your card. This is a temporary hold used to verify the card's validity and is not an actual charge. However, your bank may display this hold as a pending transaction. Typically, you may see:
One pending transaction for the actual subscription charge.
Another pending transaction for the authorization hold.
Authorization holds are usually released by your bank within a few days. If you notice additional holds or pending transactions that do not clear, it is recommended to contact your bank for further clarification.
Do you convert to my local currency for subscriptions?
Do you convert to my local currency for subscriptions?
Hospitable does not convert subscription prices into your local currency. Subscriptions are available in a limited number of currencies, and pricing is set individually for each one. For example, the Host Plan starts at:
$29 USD
$45 AUD
$39 CAD
These are fixed prices for each currency and are not converted based on exchange rates.
Note: If your local currency is not supported, your bank or card provider may apply its own currency conversion fees when processing the payment.
Have a billing question that wasn't covered here? For answers to questions about charges, cancellation, annual plans, payment failures, and Legacy plan policies, visit our Subscription FAQs.