Overview: Guest Conversation Thread Video Tour
Change a Guest’s Name or Nickname
How to Quickly Identify Returning Guests
How to Change the Language of a Guest Conversation
The “Chance of Booking” Indicator
Reply to Guests with AI-Suggested Replies
Improve AI accuracy with the Knowledge Hub
Replying to Guest reviews for Airbnb with AI
Can I see reviews from guests from the inbox?
How to View a Guest’s Verification Status from the Inbox
My Guest is Verified, but Thread Insights Says “Not Verified”
Airbnb: How to Quickly See if Your Guest is a Local
Airbnb: How to Change the Host Account Messages Are Sent From