Automate Your Messages
Messaging Rules Overview: Event Messages vs Scheduled Messages
Messaging Rule Templates
Creating a Messaging Rule
Sending pictures, attachments, documents, or links to guests
How can I automatically pre-approve inquiries?
Can I receive or disable email notifications when a message is sent?
Property specific messages
How do I schedule a message to be sent on a specific day of the week?
Can I send scheduled messages to guests who booked last-minute?
What are the different Timing options for event messages?
Why didn't my answer send automatically?
Why did I get a warning stating that my message may be rejected?
What is the difference between Cancelled and Failed message status?
Why was an event message not sent to a returning guest?
Why wasn't an automated message sent to my guest?
If I edit a messaging rule, will it update existing messages already prepared for guests?
How do I send booking confirmation messages to returning guests?
Can I send 2 messages for the same event for the same property?
Which events can trigger an automatic response?
How do I change when a scheduled message is going to be sent for one guest?
How do I cancel or delete a scheduled message for one guest?
How do I edit an automatic message that is prepared for a guest?
How can I delay an automatic message?
Why was my message sent at a different time?
Why are my messages not being scheduled?
Which time zone will be used for scheduled messages?
What happens when a reservation is altered
Messaging rule settings and options
Messaging rule scoping
New inquiry messaging rule
New pre-approval messaging rule
New request to book messaging rule
New reservation messaging rule
New cancellation messaging rule
Expired pre-approval messaging rule
Inquiry/booking request denied messaging rule
New special offer messaging rule
Event messages
Scheduled messages