Hospitable.com

How can I set up notifications for new bookings in Hospitable?

Setting up a Notification Rule for New Bookings in Hospitable

Learn how to source, automate, and pay for your property cleans with Marketplace

Marketplace / Autopilot Cleanings

Common questions and clarifications about our new feature.

Marketplace Cleaning FAQ

How your Marketplace balance and how automatic top-ups work, and what to do when a payment fails.

Managing Your Marketplace Balance and Top-Ups

Nouran Smogluk

Pierre-Camille Hamana

Emily Tunggala

Manage your internal business operations, from day-to-day task management to accounting and owner relations.

Operations

Creating a Business

Understanding Business models

Accounting for Owners

Accounting for Managers

Accounting for Arbitrage

Understanding your Profit and Loss Statement

Connecting your accounting software with Hospitable

Learn how financial data from Hospitable is synced, categorized, and reported in QuickBooks

Understanding Your Hospitable Financials With QuickBooks

Editing or Deleting a Business

Brandon Huetteman

Dani Tulp

Create Businesses in Hospitable to customize your experience in the Operations module.

My Business

Setting up your Management Business

Applying Your Brand and Domain to your Owner's Portal

Learn how to preview the Owner's Portal, invite your property owners, and manage their access.

Setting Up and Managing the Owner's Portal

What your Owners see in their Owner's Portal

Customize and send email notifications to Owners

Owner-stay cleaning fees on Owner Statements

Highlight your performance and maintain a great relationship with your owners without the time commitment.

Owner's Portal

Pay owners or collect payments from owners when publishing monthly statements and invoices.

Owner Payouts and Owner Payments in Hospitable

Connect a bank account to your business to pay your owners, or allow them to pay invoices.

Connect a bank account to your Property management Business for Owner payouts and payments

Owners connect and verify a bank account to receive monthly payouts and/or pay monthly invoices.

Invite your Owners to connect a bank account in their Owner Portal

A central hub for Owner payout private pilot participants

Owner payouts private pilot hub

Schedule Owner payouts when you publish an Owner Statement

Owner payouts and payments

Learn how to set up Owner Statements on your account

Getting Started with Owner Statements

Learn how to create, manage, and import business and property transactions in Hospitable Accounting.

Adding Transactions to Owner Statements

Set up a new commission agreement for a management business and apply it to your properties.

How To Create a Reservation Commission Agreement

Choose how and when revenue from reservations appears on Owners Statements in Hospitable.

Recognizing revenue on Owners Statements

How to move a property from one commission agreement to another when you have already published a statement on that agreement for that property.

Owner Statements: Change Reservation Commission Agreement For A Property

Customizing Owner Statements or Invoices

Understanding Reservations and Adjustments on Owner Statements and Invoices

Processing Adjustments for Owner Statements or Invoices

Marking a Statement or Invoice as Paid

What to expect on Owner Statements or Invoices when you receive Airbnb co-host payouts

Configuring how you report and split reservation fees on Owner Statements

You can transfer property ownership within Owner Statements to handle ownership changes without losing historical statement data. This allows property managers to update ownership accurately while keeping past statements intact…

How to Transfer Property Ownership in Owner Statements

How to update the terms of an existing commission agreement, which doesn't have published statements or invoices yet, and understand what changes mid-period.

Owner Statements: Edit Existing Reservation Commission Agreement

Understand which statement statuses lock a reservation commission agreement, what locking prevents, and how to make changes when an agreement is locked.

When You Can And Can't Edit A Reservation Commission Agreement

Dee Akram

Reynir Óli Smárason

Owner Statements and Invoices

Add teammates, create tasks automatically, send notifications, and more

Operations Overview

In this article, we answer some of the most commonly asked questions about Operations.

FAQs & Troubleshooting - Operations

Kelly

Assistant

Learn about the different user types in Hospitable to invite others to access certain views and features

Understanding User Types in Hospitable: Secondary Users, Teammates & Owners

Add teammates so they can receive notifications and be assigned to tasks

How to Create, Update, and Delete a Teammate

How teammate roles function, what they entail, and why setting the correct one is crucial.

Teammates: Roles

Learn how to set up teammates, create automated cleaning tasks, and manage cleaners using the Teammate Portal.

Tutorial: Set Up a Cleaning Team

Create & Manage Your Operations Team

Task Rules: How To Create A Task Rule

Manually Create A Task

Learn the differences between task reminders and notification rules, and how to set up both for your team

Overview: Task Reminders and Task Notification Rules

Automatically remind assigned teammates about upcoming tasks 24 hours in advance

Task Reminder Notifications

How teammate and property iCals work; what information they contain and show.

Teammate iCal vs. Property Reservation iCal

How can I change the language of notifications for my teammates?

Notification Rules: How To Set Up Notifications In Different Languages

How can I view tasks that are assigned to my teammates?

Teammates: Viewing Assigned Tasks

You can enable the Daily summary feature that will send an email to your teammates every morning with a summary of their upcoming tasks.

How do I send a summary of tasks to my teammates daily?

Teammate iCal Feed

How can I manually assign a task to a teammate?

Task Rules: Manually Assigning Tasks To A Teammate

Task Rules: Creating A Checklist

Task Rules: Available Types Of Task Rules

Task Rules: Create A Recurring Task

How do I automatically assign tasks to a teammate?

Task Rules: Automatically Assigning A Task To A Teammate

Kristijan Laco

Create Tasks & Keep Your Team Informed

Can I notify my team that there is a same-day turnover?

Tutorial: Same Day Turnover Notification

Why isn't my teammate getting notified of their tasks?

Troubleshooting: No Notification Sent To Teammate

Is there a character limit for SMS notifications sent to teammates?

Character Limit For SMS Notifications

Notification rules enable you to send automated notifications to your team members.

Notification Rules: How To Create a Notification Rule

Send notifications for events, reminders, and tasks to your teammates.

What types of notifications can I send to my teammates?

How to find a log of notifications that have been scheduled for or sent to your teammates.

Viewing Notifications Sent To Teammates

Can I have an email sent to me daily that contains a list of my check-ins and check-outs?

Daily Digest Email

Learn how teammates can accept or decline assigned tasks directly from task notification emails

Task assignment responses from your teammates

How to scope notification rules; what options there are, and how they work.

Notification Rules Scoping & Team

Notify Your Operations Team: Task Emails and SMS Texts

Find out how to see your property or teammate iCal feed to your personal calendar.

How can I add the iCal feed to the calendar on my device?

Learn how to understand your task calendar at a glance.

Overview: Task Calendar

Tasks Calendar & iCals

Learn how the Tasks App works for teammates, including logging in, managing jobs, messaging hosts, and tracking payouts.

Overview: Tasks App

Learn how to add teammates, invite them to the Tasks App, assign work, and enable teammate payouts.

Tasks App: Set Up the App, Invite Your Team, and Pay Teammates

Learn how teammates complete jobs, track payouts, and receive payments through the Hospitable Tasks App.

Completing a Task Job and Getting Paid in the Tasks App

Configure when teammates are paid for completed jobs in Hospitable.

Set Up Payment Schedules for Your Teammates

Understand why teammate payouts fail in Hospitable and how to resolve common payout issues.

Troubleshoot Failed Teammate Payouts

Dawn Ginie Santoyo

Jake Shepherd

Tasks App

Status page

Pricing

Hospitable status

Find answers and get help from Intercom Support and Community Experts

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